Profitec Pro 800

From Whole Latte Love Support Library

Profitec Pro 800

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Install It

  1. Find a swanky spot in your home for your new machine to live, preferably where the morning sun can strike the mirror-finished housing so you can fully appreciate the bright idea that is your purchase.
  2. Get the power cord and the accessories out of the box.
  3. Plug the machine directly into an outlet. Don't plug it into surge protectors, extension cords, or timers.
  4. Fill the water tank, making sure the inlet/outlet tubes are submerged.

Get it Good & Hot

It's time to get heated.

  1. Turn on the machine.
  2. Lock the portafilter into the group head.
  3. Wait 30 minutes.
  4. Take this time to start reading up on how to brew and froth below, if this is your first machine or you're new to pulling shots.
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Get a Handle on your Tamp

  1. Level off the grounds in your portafilter
  2. Keep your tamper level with the basket
  3. Apply consistent force downward, evenly, and level with the portafilter
    • 30 lbs. of pressure is a good rule-of-thumb to follow for beginners
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How To: How Do You Tamp for Espresso?



Brew Better

  1. Lock the portafilter into the brew group.
  2. Lift the brew lever all the way up.
    • Aim for 2 to 2.5 oz. in about 25 seconds.
  3. Drink your shot to test.
  4. Repeat until properly motivated to get work done.


The big secret to finding that exact flavor you're after, that big punch-in-the-mouth feel, is dialing in your grind. For a basic rule-of-thumb, a coarser grind makes for a lighter, fluffier coffee, and a finer grind makes for a more intense, flavorful espresso. Check out the video on the right for more info.

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How To: Basic Espresso Technique - Dialing in Grind Size



For new users, we recommend that you pop in the pressurized basket and 2-way pin into your portafilter. The 2-way pin is a small, black plastic piece that should be installed beneath the brew basket, with the tapered side down. The pressurized basket takes it easy on you when it comes to the nuance of tamping, grind size, and dosing. To swap baskets, you can use the lip of a spare basket to pry the installed basket out of the portafilter.

For now, stick with double shots until you're comfortable pulling a shot. If you are having trouble getting good results, give us a call. We've got your back.


Brew the Best You Can Brew

For more control, you'll want to know about how brew ratios and weighing your shots can help you keep a recipe so you can repeat your favorite results. Brew rations and weighing take all the guesswork out of the process so you always know what you're going to get.

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How To: Basic Espresso Technique - Brew Ratios & Weight



Get Frothing

If you like cappuccinos, lattes, Flat Whites, and other milk drinks, you're gonna need to know how to froth.

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Milk Frothing for Beginners



Froth Better

For a few quick tips to improve your frothing technique, check out the video on the right. You'll learn a few tricks to make your drinks even better.

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Quick Tip: Five Basic Tips for Frothing Milk



Frothing and Habits to Avoid

Frothing can be a delicate process. There's a number of mistakes you can make that really bring down the quality of your drinks. Check out the video on the right to learn some easy things you can avoid going forward.

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Quick Tip: Six Common Milk Frothing Mistakes



Steam & the Heating Sweet Spot

The literal sweet spot for steaming milk falls between 140°F and 155°F, with smaller drinks on the lower end and larger drinks on the higher end. A quick rule-of-thumb we follow is to steam just until the frothing pitcher becomes a little too hot to hold comfortably.

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What is the Best Temperature for Latte Milk?



Steam with Thermometers

If you're using a thermometer, you'll want to learn about lag time and how to read a frothing thermometer to correctly gauge the steaming process.

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How to Use a Thermometer When Frothing Milk for Latte and Cappuccino




Steam Tip Compatibility

There are several different steam tips for ECM and its sister brand Profitec, some of which are interchangeable and others not. Consult this comprehensive document on the topic for more information.