Troubleshooting-Gaggia-LogicRS-Steam-Blocked

No Flow From Steam Wand

Once the flow issue has been resolved the machine should be immediately descaled with the recommended product. Flow issues and blockages are typically due to lack of maintenance or excessive scale buildup.

1. First remove any attachments on the wand and set the machine to hot water mode.
2. Once the pump is activated turn the steam knob to the steaming position. The pump will start to vibrate and hot water should begin to flow through the wand.
   1. If hot water does flow through the wand stop the machine from dispensing hot water and switch the wand to steam mode to test for flow. There may have been a piece of debris in the steam wand blocking the flow of water.
   2. If water does not flow through the wand then there may be a more severe blockage. Proceed to the next step.
3. Soak the wand in a mixture of descaler and hot water. Test flow using the hot water function again.
4. Use a pipe cleaner to manually clean the inside of the wand. Only use a pipe cleaner with synthetic or plastic bristles; do not use one with metal bristles as it can damage the wand. Test the flow again.
5. If it sounds like the steam circuit is pressurizing but there still isn't anything coming through then the flow restrictor may be blocked or damaged and should be removed. This part is not necessary and the machine will function without it.
   1. First the steam wand will need to be removed to access the flow restrictor. Open the front door of the machine.
   2. At the top of the wand where it goes inside the machine is a plastic assembly with a slit in it. In this slit is a metal clip that holds the wand in, listed as part 33 on p. 9 of the diagram. Use needlenose pliers to remove this clip.
   3. The wand assembly will now be able to slide down and out of the machine. At the top of this assembly is the flow restrictor, listed as part 26 on p. 9 of the parts diagram. Two o-rings come out with the wand, make sure not to loose these.
   4. Once the restrictor is removed, push the o-rings and steam wand back into place and resecure them with the clip.
6. If none of these cleanings have resolve the behavior then there is an internal blockage, or the steam thermostat has failed. The machine will require a repair.