Troubleshooting-Gaggia-Platinum-No-Froth
From Whole Latte Love Support Library
Pannarello Frothing Issues
As with brewing, frothing is highly dependent on technique. If the machine is producing steam then an adjustment to technique may need to be made. Frothing is very sensitive to technique, so there is a steep learning curve. The video below shows proper frothing technique for pannarello style wands:
How to Froth Milk with a Pannarello Wand
There are also common frothing mistakes which are made that will result in poor or no froth. The video below identifies these mistakes and shows how to correct them:
Quick Tip: Six Common Milk Frothing Mistakes
This machine also utilizes a special nozzle attachment called a pannarello. The pannarello nozzle needs to be regularly cleaned and properly attached to the machine in order to function. This machine uses a 3-piece style of pannarello instead of the normal 6-piece style. The video below describes how to properly clean and maintain this three piece style of wand:
Alternatively you can try frothing on the machine without the pannarello attachment. The naked wand can also produce a tight microfoam, and is preferred by some users. The major disadvantage of frothing with the naked wand is that it reduces the length of the steam wand by several inches.
How to Correct Frothing Problems and Steam Test a Gaggia Brera Espresso Machine