Troubleshooting-Gaggia-Titanium-Cracked-Cover

A frequent complaint on this unit is that the faceplate is cracked. The cracks referred to appear above each button. These are actually not cracks but intentional slits in the plastic that appear on every Gaggia Titanium unit to prevent cracks from forming. Since the faceplate of the machine is curved, pressure put on it from pressing on the buttons frequently could cause a crack. The splits help redistribute the pressure to prevent that from happening.