Troubleshooting-Gaggia-Titanium-Tank-Magnet

If the refill water tank message won't clear then there is likely an issue with the water tank magnet or water tank magnet sensor.

1. Make sure the water tank is completely filled.
2. The tank magnet may not be floating.
   1. Remove the water tank from the machine, keep it filled.
   2. Look at the side of the tank that normally faces the machine.
   3. At the bottom left corner of the inside of the tank will be a small chamber with a grey rectangular plastic box in it. This is the float magnet. When the tank is filled it should be floating at the top of the chamber. If it is sunk to the bottom then it will need to be replaced. A replacement float magnet can be purchased here.
3. The tank magnet is in the wrong direction.
   1. If the tank magnet is floating but the machine still can't sense that the tank is filled then the float may be in the wrong direction.
   2. Empty the water from the tank.
   3. Remove the black rubber cap from the top of the float chamber. The cap just pulls off and pushes back on.
   4. Check to make sure the magnet is oriented correctly. The flat side of the magnet should face upwards and the side with curved edges should face downward.
   5. After the magnet is inserted in the correct direction replace the rubber cap on the float chamber, refill the water tank, and check the machine to see if it recognizes the tank is filled.
4. The tank magnet has lost its magnetism.
   1. Take another magnet, like a refrigerator magnet, and see if it is attracted to the tank magnet.
   2. You can also use the refrigerator magnet to test the float magnet sensor. Place the refrigerator magnet on the back of the machine about where the float magnet would normally sit. If this clears the fill water tank message then the float magnet has gone bad and needs to be replaced. A replacement can be purchase here. If the machine is still not clearing the message when you do this then the float magnet sensor is broken or disconnected and the machine will need to be repaired.