Troubleshooting-Gaggia-Velasca-No-Steam-E15-Error

No Steam Or E15 Error

1. If you are getting little to no steam, then there may be a blockage in the steam circuit. Do the cleanings suggested in the section of this article which discusses steam wand blockages.
2. Make sure to give the machine sufficient time to heat up. Even a machine that uses a rapid steam boiler will still take between thirty seconds and a minute to be fully heated.
3. Make sure that you are purging the steam line before frothing. Purging is an important process for any machine that has a steam wand. The wand is room temperature, or even cold, which will cause any steam leaving the steam arm to condense back into water. Wait until there is mostly steam coming out of the wand and then stop the steam function. Now that the line has been purged, you are ready to steam. Reactivate the steam function and begin frothing.
4. If the machine gives an E15 error or gets stuck on the steam loading screen and the thermostat symbol never moves, then the machine has a broken thermostat and will require a repair.