Troubleshooting-Pannarello-Frothing
From Whole Latte Love Support Library
As with brewing, frothing is highly dependent on technique. If the machine is producing steam then an adjustment to technique may need to be made. Frothing is very sensitive to technique, so there is a steep learning curve. The video below shows proper frothing technique:
How to Froth with a Pannarello Wand
There are also common frothing mistakes which are made that will result in poor or no froth. The video below identifies these mistakes and shows how to correct them:
Quick Tip: Six Common Milk Frothing Mistakes
This machine also utilizes a special nozzle attachment called a pannarello. The pannarello nozzle needs to be regularly cleaned and properly attached to the machine in order to function. The video below reviews how to attach the pannarello properly. When disassembling the pannarello please make sure all of the separate pieces shown in the video are present. The pannarello should be taken apart frequently and the separate parts should be soaked in some hot water to help remove any built-up milk residues.
How to Attach a Pannarello Wand
Inside the tube of the pannarello nozzle there should be a plastic insert which must be present in order for this nozzle attachment to work. If this insert is missing or improperly inserted the machine will not be able to create froth. Please check the position of this insert as shown in this troubleshooting document:
Alternatively you can try frothing on the machine without the pannarello attachment. The naked wand can also produce a tight microfoam, and is preferred by some users. The major disadvantage of frothing with the naked wand is that it reduces the length of the steam wand by several inches.
