View source for Jura Giga W3/troubleshooting

{{Getting-Started
|brand = Jura
|machine_type = Super-Automatics
|product_banner = [[File:Wiki_ProductPageBanner_1200x175JuraGigaW3_R1.jpg|link=]]
|product_page_title = Jura Giga W3
|page_type = troubleshooting
|section1 = No Crema or Bad Tasting Shots
|anchor1 = Coffee Tastes Bad
|section2 = Milk Flows Poorly/Spits
|anchor2 = Milk Flows Poorly
|section3 = Poor Coffee Flow
|anchor3 = Poor Coffee Flow
|section4 = Grinder Issues
|anchor4 = Grinder Issues
|section5 = Empty Drip Tray Won't Clear
|anchor5 = Empty Drip Tray Error
|section6 = Error 2
|anchor6 = Error 2
}}
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===No Crema or Bad Tasting Shots===

{{Troubleshooting-Super-No-Crema-Bad-Shots}}
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===Flow Issues===
====Milk Flows Poorly/Spits====

If the milk spout is flowing incorrectly or milk is spraying out then the dual spout is dirty and needs to be cleaned. Run a milk circuit cleaning cycle and disassemble the spout for cleaning.

====Poor Coffee Flow====

There are a couple of different reasons the coffee could be flowing slowly.

#The coffee grind is set too fine, and the fine coffee particles are blocking the flow of water. Try adjusting the grind to a coarser setting.
#The Clearyl filter is blocking the flow of water, and may be due for replacement.
#There is scale buildup in the system and the machine should be descaled.
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===Grinder Issues===

If the machine is not recognizing that the bean hoppers are empty, or if the machine gives a "Fill bean container" error even though the hoppers are full then the grinding mechanism needs to be cleaned. Instructions for cleaning the grinding mechanism can be found on p. 50 of the machine manual.
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===Empty Drip Tray Won't Clear===

If the "Empty drip tray" error will not clear then the metal contacts on the drip tray are dirty or wet. Wipe the contacts off and dry them thoroughly before reinserting the tray into the machine.
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===Error 2===

The machine was exposed to cold or freezing conditions, and the machine will not operate until the machine has reached room temperature.