View source for Saeco Poemia

The Saeco Poemia is a [https://en.wikipedia.org/wiki/Espresso_machine#Automation semi-automatic] espresso machine which has a simple design and features a pressurized brewing system.{{Description-Table
|title         = Saeco Poemia
|machine_image = [[File:SAECO POEMIA.jpg|400px|none]]
|manufacturer  = [[:Category:Saeco|Saeco]]
|model_name    = Poemia
|model_number  = HD8327/47
|type          = [[:Category:Semi-Automatics|Semi-Automatic]]
|buy_button    = Yes
|button_size   = 400px
|button_link   = https://www.wholelattelove.com/products/saeco-poemia-semi-automatic-espresso-machine
}}
==Basic Usage==

===Getting Started===
{{#ev:youtube|https://www.youtube.com/watch?v=3Z-7LYBkhn4|480|center}}

== Cleaning & Maintenance ==

{{Maintenance-Semi-Automatic
|descaling_products = [https://www.wholelattelove.com/durgol-swiss-espresso-descaler Durgol Swiss Espresso Descaler] or Saeco Descaler
}}

== Troubleshooting ==
===No Crema or Bad Tasting Shots===

Bad tasting shots or shots with poor crema do not typically indicate an issue with the machine; rather it indicates that an adjustment needs to be made to the brewing technique or some other external factor.

The following articles review the different variables and offer solutions:

*Check to make sure the coffee is ground properly for espresso. {{#ev:youtube|https://www.youtube.com/watch?v=1Z5zIuwK35U|480|center}}
*:Please note that tamping is not relevant to this machine, since this machine uses a pressurized portafilter.
*It is important to use fresh beans, typically beans roasted within the past two weeks are best. Light and medium roasts are best for espresso brewing and higher crema content. Storing beans properly is also important, more information can be found here.
*If the behavior persists after reviewing these factors then the machine may need to be cleaned. Lack of cleaning can cause burned or bitter flavors, or create flow issues which can result in a weak shot. Make sure the machine is properly [[#Cleaning & Maintenance|cleaned and maintained]] to remove these flavors.

===Difficulty Frothing===

{{Troubleshooting-Pannarello2-Frothing}}


===Flow Issues===

The first place to start with any flow issue is cleaning the machine. Before going through these steps please make sure the machine is cleaned according to the [[#Cleaning & Maintenance|Cleaning & Maintenance]] section of this article.

{{Troubleshooting-Semi-No-Steam}}

{{Troubleshooting-Semi-Brew-Blocked
|grouphead_instr   =<br />
##First remove the screw from the shower screen. The screen should be able to come off now, it may need to be gently pried loose if scale buildup is holding it in place.
##Soak the shower screen in a solution of hot water and backflushing powder.
##While the screen is soaking take a grouphead cleaning brush, or an old toothbrush, and use it to brush down the grouphead. Make sure to clean the gasket in particular, the gasket will not seal properly if there coffee grounds/residues built up on it.
|valve_type        = Groupvalve
|group_valve_instr = While the grouphead is apart for cleaning the groupvalve should be cleaned as well. Once the group is apart you will be able to access the groupvalve; there will be a flat slit for a Philips head screwdriver. The group valve is listed as part 11 on p.4 of the parts diagram of the machine. Unscrew the groupvalve from the group assembly. Soak the metal valve assembly in a solution of hot water and backflushing powder. Also inspect the spring and the rubber stopper, listed as parts 12 & 13, to make sure they are in good condition.
}}

====Only Flow From Brew Head====

Remove the pannarello nozzle from the steam wand and test the flow using the hot water function. If flow is restored then the pannarello needs to be cleaned and reattached. Otherwise, if the flow is still blocked then there may be a blockage in the steam wand itself. Clean the inside of the wand by inserting a pipe brush that has synthetic or plastic bristles; metal bristles can damage the wand. Then soak the wand in a solution of hot water and backflushing powder for ten minutes.


====No Flow At All====

If the machine is not outputting any water follow the instructions below. Once flow is restored make sure to pull a full 8 oz. of water using the hot water function to ensure the machine is correctly primed.

#Check the water tank to make sure it is filled to the max line.
#Remove the water tank, take it over to a sink, and press on the check valve at the bottom. There will be a plus sign shaped piece of plastic on the bottom of the water reservoir that you can press upwards. Water should pass through when you press up on the piece. 
#Make sure the tank is seated properly. If the tank is not inserted all the way the check valve at the bottom of the water tank will not open to release water into the machine. Check to see if there are any coffee beans or any other possible debris preventing the tank from sitting flush into the machine.
#Activate the hot water function on the machine. You should hear a vibration noise coming from the machine to indicate that the pump is activated. Water should start coming through the wand after 15-20 seconds. If no water comes through turn the hot water function off.
#The pump of the machine may be vapor locked, requiring a force prime of the unit. The video below shows how to force prime this style of machine. The machine in the video is different, but the same process can be applied to this unit. {{#ev:youtube|https://www.youtube.com/watch?v=_-4bhF4UNVA|480|center}}


===Machine Is Leaking===
====Between Portafilter & Grouphead====

If the machine is leaking from between the grouphead and the portafilter then the grouphead gasket is either pushed out of place and needs to be reinserted properly, or the gasket is worn out. Typically grouphead gaskets will wear out from 6 months to a year depending on how heavily the machine is used. Premature wear to this gasket can be caused by using excessive force when attaching the portafilter, or leaving the machine on for long periods of time without use. Leaking from this area indicates that the group gasket will need to be replaced.

#To access the gasket the shower screen will need to come off first. Remove the screw in the center of the grouphead, listed as part 8 on p.4 of the machine's parts diagram.
#Once this screw is remove the screen will come off (part 9).
#The gasket is part 10. It will need to be gently pried out. The gasket can get stuck in the grouphead from wear or excessive heat exposure. To remove the gasket take some self-tapping screws and partially screw them into the group gasket. Make sure not to go all the way through the gasket because you can scratch/dent the grouphead if you go too far. Then use a pair of pliers to pull on the screws and the gasket will pull out with them.
#To install the new gasket simply press it into place firmly. Push all around the perimeter of the gasket to make sure it is fully inserted.
#Reassemble the grouphead. To help make sure the gasket is seated properly firmly place the portafilter on several times.

====From Bottom Of Machine====

#Check the water tank and drip tray to make sure that are no cracks or breaks where water can escape. Make sure they are properly positioned on the machine.
#The water tank needs to be seated securely on the machine. Make sure there isn't anything causing the water tank to sit crookedly. If the water tank isn't flush with the machine the check valve at the bottom of the tank will be open, but it won't seal with the inlet line. As a result the water tank chamber will flood with water and clear water will leak from the bottom of the machine.
#The water reservoir grommet is worn, dirty, or out of position. If this is the cause of the leak there will be water leaking between the tank and the base of the machine, which will run down the back of the machine and pool at the foot of the unit. The grommet can be accessed for cleaning and replacement by following these instructions: [[File:ALL MODELS Replacing Reservoir Grommet.pdf|250px|thumbnail|center|Reservoir Grommet Replacement Instructions]]
#:A replacement reservoir grommet can be purchased [https://www.wholelattelove.com/water-reservoir-grommet-black-rubber here].
#The pump is leaking. This requires a considerable amount of disassembly and should only be attempted by a service technician.

{{Troubleshooting-Semi-Wand-Leak}}

===Machine Not Heating Or Powering On===

{{Troubleshooting-Semi-No-Power}}

{{Troubleshooting-Semi-Brew-Cold}}

{{Troubleshooting-Semi-Steam-Cold}}


===Pannarello Nozzle Not Staying Attached===

If the pannarello nozzle attachment is not staying on the machine, or it keeps blowing off during steaming, then it is either not attached properly or is plugged with milk residues and needs to be cleaned. Please refer to the cleaning and attachment instructions covered in the [[#Difficulty Frothing|frothing issues]] section of this article.


===Portafilter Handle Not Fitting On Machine===

{{Troubleshooting-Gaggia-Semi-Portafilter}}


===Too Much Steam/Milk Boiling===

{{Troubleshooting-Super-Steam-Too-Hot
|steam_test_instr = [[File:ALL MODELS Steam Test.pdf|250px|thumbnail|center|Steam Test Instructions]]
}}


==Diagrams & Manuals==

{{Support-Documents
|title               = Saeco Poemia
|machine_manual      = [[File:POEMIA Machine Manual.pdf|150px|none]]
|parts_diagram       = [[File:POEMIA Parts Diagram.pdf|150px|none]]
}}

==Specifications==

{{Specifications-Semi
|basic_specs                           = Yes
|width                                 = 7.8 in.
|height                                = 11.69 in.
|depth                                 = 10.43 in.
|weight                                = 8 lbs
|watts                                 = 1060
|volts                                 = 110

|housing                               = Yes
|housing_material                      = Stainless Steel / Plastic
|drip_tray_material                    = Plastic
|drip_tray_cover_material              = Stainless Steel

|cup_height                            = Yes
|adjustable_height                     = No
|max_cup_height                        = 3.5 in.

|frothing                              = Yes
|wand_material                         = Stainless Steel
|wand_style                            = Pannarello
|wand_movement                         = Articulating
|usable_length                         = 4.5 in.
|height_off_counter                    = 2.75 in.
|number_of_holes                       = 1

|water_source                          = Yes
|source_type                           = Reservoir
|reservoir_capacity                    = 60 oz.
|reservoir_material                    = Plastic
|reservoir_removable                   = Yes

|controls                              = Yes
|control_type                          = Knob

|cup_warmer                            = Yes
|warmer_size                           = Stainless Steel
|warmer_type                           = Passive

|portafilter                           = Yes
|portafilter_material                  = Stainless Steel
|portafilter_type                      = Pressurized
|quantity_included                     = 1
|portafilter_diameter                  = 53 mm.
|commercial_baskets                    = No
|pressurized_baskets                   = Yes
|pod_compatibility                     = Ground & ESE Pod
|bottomless_portafilter                = No
|tamper_size                           = 53 mm.

|brew_group                            = Yes
|group_material                        = Aluminum
|preheat                               = No
|capsule_friendly                      = Yes

|boiler_data                           = Yes
|num_boilers                           = 1

|brew_boiler                           = Yes
|brew_boiler_wattage                   = 1050
|brew_boiler_volume                    = 9 oz.
|brew_boiler_material                  = Stainless Steel
|brew_boiler_orientation               = Vertical
|brew_element_location                 = Internal

|pump_data                             = Yes
|pump_type                             = Vibration
|pump_pressure                         = 15 Bar
|pump_self_prime                       = Yes

|details                               = Yes
|manufacture_country                   = Italy
|nsf_certified                         = No
|recommended_application               = Home
}}

<!-- Categories -->
[[Category:Semi-Automatics]]
[[Category:Saeco]]