Troubleshooting-Gaggia-Velasca-Prestige-Bottom-Leaking

From The Bottom

1. Check the internal drip tray and make sure it is not overfilling. If the drip tray full indicator came on, and the trip tray was removed and reinserted but never emptied, it will reset the machine sensor and possibly result in the tray overflowing.
2. Open the front door of the machine and check the back side of it. There should be a tube sticking out of the door about midway down. This tube mates with the injector nozzle from the brew unit. If this tube is damaged or missing coffee will spray on the back of the door, which can possibly result in fully brewed coffee leaking from the bottom front of the machine.
3. The leaking is coming from the water tank chamber.
   1. If the water tank is not positioned properly it can cause water to continuously drain from the tank, even while the machine is turned off. This happens when the water tank is inserted far enough to open the release valve, but not far enough to seal with the intake line. Excess water in the water tank chamber is redirected to the internal drip tray through a separate drain hole. When this happens, the internal drip tray will fill and overflow with clear water. Make sure there isn't any debris which could be blocking the tank from seating properly. Then firmly reinsert the tank into the machine, and press down on it to make sure it creates a good seal.
   2. If the machine is leaking from the back left, especially when one of the functions is drawing water through the system, then the intake line is damaged or disconnected. This will require a repair.