Difference between revisions of "Profitec Pro 500"

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The Profitec Pro 500 is a  [[:Category:Prosumer|Prosumer]] espresso machine designed by Profitec to be both functional and user friendly. {{Description-Table
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{{Getting-Started
|title        = Profitec Pro 500
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|brand =  
|machine_image = [[File:PROFITEC_PRO_500.jpg]]
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|machine_type =
|manufacturer  = Profitec
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|product_banner = [[File: Wiki_ProductPageBanner_1200x175_Profitec500_v1.jpg|link=]]
|model_name    = Pro 500
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|product_page_title = Profitec Pro 500 PID
|type          = [[:Category:Prosumers|Prosumer]]
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|page_type = set up
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|section1 = Install It
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|anchor1 = Install
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|section2 = Get it Good & Hot
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|anchor2 = Heating
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|section3 = Get a Handle on your Tamp
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|anchor3 = Tamping
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|section4 = Brew Better
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|anchor4 = Brew Better
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|section5 = Brew the Best You Can Brew
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|anchor5 = Brew Best
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|section6 = Preinfusion and You
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|anchor6 = Preinfusion
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|section7 = Get Frothing
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|anchor7 = Get Frothing
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|section8 = Froth Better
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|anchor8 = Froth Better
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|section9 = Frothing and Habits to Avoid
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|anchor9 = Frothing Mistakes
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|section10 = Steam & the Heating Sweet Spot
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|anchor10 = Steaming Temperature
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|section11 = Steam with Thermometers
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|anchor11 = Steam with Thermometers
 
}}
 
}}
 
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{{Set-Up-Content
== Machine Description ==
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|dual_boiler =  
 
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As part of their endeavor to bridge the gap between professional technology and engineering, the Profitec Pro 500 includes numerous high quality components such as the much renowned E61 brew group, copper and braided steel water  tubing, and an Ulka EX5 vibration pump. It is also wrapped in attractive and durable stainless steel housing, sporting two front mounted pressure gauges for brew and steam. The Pro 500 aims to impress with both form and function. Internally, everything rests on the one-piece steel frame that runs from the back of the machine all the way to the drip tray. On top is a large, passively heated cup warmer that you can remove to access the water reservoir. Lastly, Profitec has insulated the hot water and steam wands have also been similarly insulated to prevent accidental burns.
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Brewing is handled in a combined 1400 W stainless steel boiler, Ulka EX5 vibration pump, and E61 group head. The E61 is made of solid brass and constantly heated by the heat exchanger and thermosiphon system which circulates hot water through the group head. The thermosiphon also ensures that you will always be brewing with fresh water, pulled from the reservoir instead of the boiler. Having an  E61 brew group is advantageous in that it not only lends itself tremendously to maintaining temperature stability but also allows for pre-infusion of the grounds. This is all made possible by the built-in pre-infusion cylinder which allows water to be directed into the portafilter at subdued pressure, wetting the grounds first prior to reaching the ideal pressure for espresso extraction.
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Steaming is accomplished by the Pro 500’s insulated two-hole steam wand and can be executed in tandem thanks to the heat exchanger system. Another feature of note are the spring loaded steam and hot water valves. These valves are unique because they don’t need to be fully opened or closed to regulate the flow of steam/water. The way it works is that by turning the knobs, pressure is either added to or released from a spring that holds the valves shut, this prevents you from having to rotate the knobs numerous times to open or close the valves.
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To help prevent damage to the machine, the water reservoir is fitted with a low volume sensor that automatically shuts off the boiler to keep it from running dry. The Pro 500 will alert you of low water volume with the orange light located directly below the power switch.
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==Basic Usage==
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===Getting Started===
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{{#ev:youtube|https://www.youtube.com/watch?v=YjyE2B4o2Ak|480|center}}
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===Adjusting Brew Pressure===
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{{#ev:youtube|https://www.youtube.com/watch?v=uYKDQ3Stb3k|480|center}}
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===Draining The Boilers===
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{{#ev:youtube|https://www.youtube.com/watch?v=ln25nJbyQQc|480|center}}
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===Complete Tear-Down===
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{{#ev:youtube|https://www.youtube.com/watch?v=pYmwoACLuQc|480|center}}
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== Cleaning & Maintenance ==
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{{Maintenance-Prosumer
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|single_heat_exchange = Yes
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|group_gasket_link    = Replacement group gaskets can be purchased [https://www.wholelattelove.com/products/profitec-group-gasket here]. Instructions for replacing the group gasket can be found on pp.21-22 of the machine manual.
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|descaling_products  = Alternatively, Profitec offers brewgroup cleaning tablets which can be used in the same way as backflushing powder. The brew unit cleaning tablets can be purchased [https://www.wholelattelove.com/products/profitec-brew-group-cleaning-tablets here].
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}}
 
}}
 
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[[Category:]]
== Troubleshooting ==
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===No Crema or Bad Tasting Shots===
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{{Troubleshooting-No-Crema-Bad-Shots}}
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===Difficulty Frothing===
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{{Troubleshooting-Frothing}}
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===Flow Issues===
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The first place to start with any flow issue is cleaning the machine. Before going through these steps please make sure the machine is cleaned according to the [[#Cleaning & Maintenance|Cleaning & Maintenance]] section of this article.
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{{Troubleshooting-Prosumer-No-Steam
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|steam_gauge        = Yes
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|vacuum_relief_instr =####Unplug the machine and make sure it is cooled down. Remove the cover of the machines.
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####Once the cover is removed the top of the vacuum relief valve will need to be removed. The vacuum relief valve is on top of the boiler, listed as part 20 on p.6 of the parts diagram. Because the vacuum relief valve is thread bonded into the boiler it will be easier to just remove the top of the valve, like shown in the photo below. This can be done with a socket wrench, or an open ended wrench. The relief valve will have two nuts, a thicker nut on top and a thinner nut on the bottom. Unscrew the thicker top nut. [[File:PRO 500 Vacuum Relief Top Removed.jpg|200px|thumbnail|center|Relief valve with top removed.]]
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####You will be able to access the internal valve components now. The separate valve components will look like this: [[File:PRO 500 Vacuum Relief Parts Blowout.jpg|200px|thumbnail|center|Vacuum Relief Parts]]
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####:The video below discusses what these valve components do and how to clean them. {{#ev:youtube|https://www.youtube.com/watch?v=L9P0t7__9ZM|480|center|||start=137}}
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|hls_reset_instr    = Instructions for resetting the high limit switches are found in the video below: {{#ev:youtube|https://www.youtube.com/watch?v=pYmwoACLuQc|480|center|||start=475}}
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|pstat_adjust_instr  = Instructions for adjusting the pressure stat can be found in the video below: {{#ev:youtube|https://www.youtube.com/watch?time_continue=1&v=KHFeX2VHu74|480|center}}
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}}
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{{Troubleshooting-Prosumer-Brew-Blocked
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|grouphead_instr =
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|backflush_instr =
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|valve_instr    =
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}}
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{{Troubleshooting-Prosumer-No-Hot-Water
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|steam_gauge        =
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|vacuum_relief_instr =
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|hls_reset_instr    =
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|pstat_picture      =
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|pstat_adjust_instr  =
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|pstat_rep_instr    =
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}}
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====No Flow At All====
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{Troubleshooting-Prosumer-No-Flow-At-All
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|water_supply =
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|sensor_instr =
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|pump_instr  =
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|valve_instr  =
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}
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===Machine Is Leaking===
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{{Troubleshooting-Prosumer-Bad-Gasket
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|gasket_instr =
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}}
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{{Troubleshooting-Prosumer-E61-Leak
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|lever_style              =
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|lever_leak_instr        =
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|top_valve_leak_instr    =
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|bottom_valve_leak_instr  =
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|E61_group_cleaning_instr =
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|E61_attach_instr        =
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}}
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{{Troubleshooting-Prosumer-Bottom-Leak
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|water_source      =
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|tube_reservoir    =
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|level_probe_instr =
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|drain_line        =
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}}
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{{Troubleshooting-Prosumer-Bottom-Leak
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|water_source      =
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|tube_reservoir    =
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|level_probe_instr =
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|drain_line        =
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}}
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{{Troubleshooting-Prosumer-Wand-Leak
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|knob_instr        =
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|descalable        =
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|valve_rep_instr    =
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|tip_instr          =
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|ball_joint_instr  =
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|valve_attach_instr =
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}}
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===Machine Not Heating Or Powering On===
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{{Troubleshooting-Prosumer-No-Power}}
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{{Troubleshooting-Prosumer-Brew-Cold
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|temp_adjust_style    =
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|pid_adjust_instr      =
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|pstat_adjust_instr    =
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|hls_instr            =
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|element_testing_instr =
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}}
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{{Troubleshooting-Prosumer-Steam-Cold
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|steam_test_instr      =
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|temp_adjust_style    =
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|pid_adjust_instr      =
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|pstat_adjust_instr    =
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|hls_instr            =
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|element_testing_instr =
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}}
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{{Troubleshooting-Prosumer-No-Heat
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|tank_instructions =
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|dual_boiler      =
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|hls_reset_instr  =
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}}
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===Portafilter Handle Not Fitting On Machine===
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{{Troubleshooting-Prosumer-Portafilter}}
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==Diagrams & Manuals==
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{{Support-Documents
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|table_style        =
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|title              =
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|electrical_diagram =
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|hydraulic_diagram  =
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|machine_manual    =
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|parts_diagram      =
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|service_manual    =
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|startup_guide      =
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}}
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==Specifications==
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{{Specifications-Prosumer
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|basic_specs              =
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|width                    =
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|height                  =
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|depth                    =
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|weight                  =
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|watts                    =
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|volts                    =
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|housing                  =
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|housing_material        =
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|drip_tray_material      =
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|drip_tray_cover_material =
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|drip_tray_capacity      =
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|power_cord_length        =
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|cup_height              =
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|max_cup_height          =
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|frothing                =
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|wand_material            =
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|wand_style              =
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|wand_movement            =
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|usable_length            =
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|height_off_counter      =
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|number_of_holes          =
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|no_burn_wand            =
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|optional_tips            =
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|water_source            =
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|source_type              =
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|reservoir_capacity      =
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|reservoir_material      =
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|reservoir_removable      =
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|controls                =
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|control_type            =
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|display_type            =
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|temp_control            =
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|pre_infusion            =
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|low_water_warning        =
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|energy_saving            =
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|pressure_gauges          =
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|steam_control            =
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|brew_temp_display        =
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|cup_warmer              =
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|warmer_material          =
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|warmer_size              =
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|warmer_type              =
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|portafilter              =
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|portafilter_material    =
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|portafilter_type        =
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|quantity_included        =
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|portafilter_weight      =
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|portafilter_diameter    =
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|commercial_baskets      =
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|pressurized_baskets      =
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|pod_compatibility        =
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|bottomless_portafilter  =
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|tamper_size              =
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|brew_group              =
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|group_material          =
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|group_type              =
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|preheat                  =
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|solenoid                =
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|capsule_friendly        =
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|back_flushable          =
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|boiler_data              =
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|num_boilers              =
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|brew_steam_simultaneous  =
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|brew_boiler              =
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|brew_boiler_type        =
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|brew_boiler_wattage      =
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|brew_boiler_volume      =
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|brew_boiler_material    =
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|brew_boiler_orientation  =
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|brew_element_location    =
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|brew_boiler_autofill    =
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|brew_boiler_insulated    =
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|steam_boiler            =
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|steam_boiler_type        =
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|steam_boiler_wattage    =
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|steam_boiler_volume      =
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|steam_boiler_material    =
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|steam_boiler_orientation =
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|steam_element_location  =
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|steam_vacuum_relief      =
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|steam_boiler_insulated  =
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|pump_data                =
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|pump_type                =
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|pump_wattage            =
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|pump_pressure            =
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|pump_pressure_adjust    =
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|pump_deairator          =
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|pump_self_prime          =
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|performance              =
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|heat_up                  =
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|recommended_heat_up      =
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|steam_time_8            =
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|hot_water_temp_8        =
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|hot_water_time_8        =
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|hot_water_recovery      =
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|brew_sound_level        =
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|details                  =
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|manufacture_country      =
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|nsf_certified            =
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|recommended_application  =
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}}
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<!-- Categories -->
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Latest revision as of 11:16, 10 August 2018


[[Category:]]

Profitec Pro 500 PID

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Install It

  1. Find a swanky spot in your home for your new machine to live, preferably where the morning sun can strike the mirror-finished housing so you can fully appreciate the bright idea that is your purchase.
  2. Get the power cord and the accessories out of the box.
  3. Plug the machine directly into an outlet. Don't plug it into surge protectors, extension cords, or timers.
  4. Fill the water tank.

Get it Good & Hot

It's time to get heated.

  1. Turn on the machine.
  2. Lock the portafilter into the group head.
  3. Wait 30 minutes.
  4. Take this time to start reading up on how to brew and froth below, if this is your first machine or you're new to pulling shots.
Heating Prosumer Image.jpg



Get a Handle on your Tamp

  1. Level off the grounds in your portafilter
  2. Keep your tamper level with the basket
  3. Apply consistent force downward, evenly, and level with the portafilter
    • 30 lbs. of pressure is a good rule-of-thumb to follow for beginners
Wiki-YT-HowToTampEspresso.jpg

How To: How Do You Tamp for Espresso?



Brew Better

  1. Lock the portafilter into the brew group.
  2. Lift the brew lever all the way up.
    • Aim for 2 to 2.5 oz. in about 25 seconds.
  3. Drink your shot to test.
  4. Repeat until properly motivated to get work done.


The big secret to finding that exact flavor you're after, that big punch-in-the-mouth feel, is dialing in your grind. For a basic rule-of-thumb, a coarser grind makes for a lighter, fluffier coffee, and a finer grind makes for a more intense, flavorful espresso. Check out the video on the right for more info.

Wiki-YT-BasicEspressoTechnique-DialingGrindSize.jpg

How To: Basic Espresso Technique - Dialing in Grind Size



Brew the Best You Can Brew

For more control, you'll want to know about how brew ratios and weighing your shots can help you keep a recipe so you can repeat your favorite results. Brew rations and weighing take all the guesswork out of the process so you always know what you're going to get.

Wiki-YT-HowToBasicRatiosAndWeight.jpg

How To: Basic Espresso Technique - Brew Ratios & Weight



Preinfusion and You

You can think of preinfusion is sort of a special trick to help bring out the best flavor in your coffee just before extraction. The idea is to softly wet the grounds before pressure is exerted by the pump.

  1. Bring the brew lever to a 45 degree angle. You will feel it stop there.
  2. Lift the lever slightly higher. This will allow for water to flow, but with no pressure from the pump.
  3. Lift the lever fully when satisfied and you're ready to brew.
Wiki-YT-HT Pre-Infusion E61 Brew Group 660x338.jpg

Pre-infusion on the Expobar Brewtus IV Espresso Machine


Get Frothing

If you like cappuccinos, lattes, Flat Whites, and other milk drinks, you're gonna need to know how to froth.

Wiki-YT-MilkFrothingforBeginners.jpg

Milk Frothing for Beginners



Froth Better

For a few quick tips to improve your frothing technique, check out the video on the right. You'll learn a few tricks to make your drinks even better.

Wiki-YT-5BasicTipsForFrothingMilk.jpg

Quick Tip: Five Basic Tips for Frothing Milk



Frothing and Habits to Avoid

Frothing can be a delicate process. There's a number of mistakes you can make that really bring down the quality of your drinks. Check out the video on the right to learn some easy things you can avoid going forward.

Wiki-YT-6CommonMilkFrothingMistakes.jpg

Quick Tip: Six Common Milk Frothing Mistakes



Steam & the Heating Sweet Spot

The literal sweet spot for steaming milk falls between 140°F and 155°F, with smaller drinks on the lower end and larger drinks on the higher end. A quick rule-of-thumb we follow is to steam just until the frothing pitcher becomes a little too hot to hold comfortably.

Wiki-YT-WhatIsTheBestTempForLatteMilk.jpg

What is the Best Temperature for Latte Milk?



Steam with Thermometers

If you're using a thermometer, you'll want to learn about lag time and how to read a frothing thermometer to correctly gauge the steaming process.

Wiki-YT-HowToUseAThermometer.jpg

How to Use a Thermometer When Frothing Milk for Latte and Cappuccino



[[Category:]]