Difference between revisions of "Profitec Pro 800"

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(updated steam tip compatibility)
 
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The Profitec Pro 800 is a  [[:Category:Prosumers|Prosumer]] espresso machine that features a stylish body, large 3-liter boiler, and a lever operated brew group. {{Description-Table
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{{Getting-Started
|title        = Profitec Pro 800
+
|brand = Profitec
|machine_image = [[File:PRO_800_Product_Image.jpg|400px|none]]
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|machine_type = Prosumers
|manufacturer  = [[:Category:Profitec|Profitec]]
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|product_banner = [[File: Wiki_ProductPageBanner_1200x175_Profitec800_v1.jpg|link]]
|model_name    = Pro 800
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|product_page_title = Profitec Pro 800
|type          = [[:Category:Prosumers|Prosumer]]
+
|page_type = set up
|buy_button    = Yes
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|section1 = Install It
|button_size  = 400px
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|anchor1 = Install
|button_link  = https://www.wholelattelove.com/products/profitec-pro-800-lever-group-espresso-machine
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|section2 = Get it Good & Hot
 +
|anchor2 = Heating
 +
|section3 = Get a Handle on your Tamp
 +
|anchor3 = Tamping
 +
|section4 = Brew Better
 +
|anchor4 = Brew Better
 +
|section5 = Brew the Best You Can Brew
 +
|anchor5 = Brew Best
 +
|section6 = Get Frothing
 +
|anchor6 = Get Frothing
 +
|section7 = Froth Better
 +
|anchor7 = Froth Better
 +
|section8 = Frothing and Habits to Avoid
 +
|anchor8 = Frothing Mistakes
 +
|section9 = Steam & the Heating Sweet Spot
 +
|anchor9 = Steaming Temperature
 +
|section10 = Steam with Thermometers
 +
|anchor10 = Steam with Thermometers
 +
|section11 = Steam Tip Compatibility
 +
|anchor11 = Steam Tip Compatibility
 
}}
 
}}
==Basic Usage==
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{{Set-Up-Content
 
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|dual_boiler =  
===Getting Started===
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|e61 = no
 
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{{#ev:youtube|https://www.youtube.com/watch?v=MRi7CjkS9Uc|480|center}}
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===Adjusting The PID===
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The PID for this machine is located behind the drip tray. Please note that this machine will only have a "t1" setting for the PID, since this is a single boiler machine. This is for steam temperature, and should be set around 250 °F.
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{{#ev:youtube|https://www.youtube.com/watch?v=QprerQKJuPQ|480|center}}
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===Pre-Infusing===
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Pre-infusion on this style of machine is simple. Simply pull down the lever and water will seep into the grouphead pre-wetting the grounds. When you are ready to start the shot lift the lever up.
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+
 
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== Cleaning & Maintenance ==
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===Backflushing/Descaling===
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+
Because of internal and group components in this machine it should not be descaled or backflushed. The pump does not actively come on other than to refill the boiler, and there is not a relief for backflushing pressure. To prevent cleaning agents from becoming trapped inside the machine, this machine should only be manually cleaned by a professional repair technician. As such the use of carbon and mineral filtration for the water put into the machine is highly suggested.
+
 
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===Grouphead Cleaning===
+
 
+
On a daily basis the shower screen and group gasket should be wiped down and any visible grounds/dirt should be removed.
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+
On a monthly the shower screen and gasket should be removed, and the grouphead cleaned on a monthly basis. Take extra care in cleaning the grouphead thoroughly, brush the grouphead down with a grouphead cleaning brush, and soak the shower screen in a solution of hot water and backflushing powder. Rinse off any buildup on the group gasket with plain water.
+
 
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===Steam Wand Cleaning===
+
 
+
Steam wands, steam tips, and nozzle attachments should be cleaned daily after the machine is finished being used for the day. Milk residues quickly build up on steam wands and frothing nozzles, so it is important to keep these clean to prevent blockages from forming.
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+
===Replacing Group Gasket===
+
 
+
The group gasket will typically need to be replaced about every six months to a year. It is not necessary to replace the gasket until leaking at the grouphead occurs, but it is good to have a gasket on hand since the machine cannot be used with a broken gasket. The shower screen should also be cleaned and inspected at this time. If there is considerable scale/coffee buildup or wear it should also be replaced.
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===Water Softener===
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Because this machine should only be descaled professionally we recommend a filtration system, such as a [https://www.wholelattelove.com/products/bwt-bestmax-premium-filter-package BWT Inline Filter], be installed on the unit to prevent scale buildup. The machine does have a basic debris filter, but this will not soften the water or prevent scale buildup in any way.
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===Recommended Cleaning Products===
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+
The best product for cleaning grouphead components, and cleaning filter baskets is a backflushing powder like [https://www.wholelattelove.com/products/urnex-cafiza-espresso-machine-cleaner Urnex Cafiza]. Again, this machine should not be backflushed, and this cleaning agent is for the purpose of cleaning removable metal components only.
+
 
+
 
+
== Troubleshooting ==
+
===No Crema or Bad Tasting Shots===
+
 
+
{{Troubleshooting-No-Crema-Bad-Shots}}
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+
 
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===Difficulty Frothing===
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+
{{Troubleshooting-Frothing}}
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+
 
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===Flow Issues===
+
 
+
The first place to start with any flow issue is cleaning the machine. Before going through these steps please make sure the machine is cleaned according to the [[#Cleaning & Maintenance|Cleaning & Maintenance]] section of this article.
+
 
+
 
+
====No Steam From Wand====
+
 
+
#Check the brew function on the machine and see if water is able to flow through the machine for this function.
+
##If the brew water is not flowing either refer to the [[#No Flow At All|No Flow At All]] section of this article
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##If the brew water flows but is not hot refer to the [[#On But Not Heating|On But Not Heating]] section of this article.
+
#Check the hot water function of the machine. If you are able to draw hot water then the steam boiler must be pressurizing and heating, because hot water is expelled from the machine by steam pressure.
+
##Remove the tip from the steam wand and test the flow. If flow is restored then the tip needs to be cleaned and reattached.
+
##If the flow is still blocked then there may be a blockage in the steam wand itself. Clean the wand by using a pipe brush that has synthetic or plastic bristles; metal bristles can damage the wand. Then soak the wand in a solution of hot water and backflushing powder for ten minutes. Test flow again.
+
##If there still isn't flow then there may be a blockage farther back in the steam circuit. The machine may need to be professionally cleaned to remove the blockage.
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#If the machine is spewing a lot of steam from the top as it is heating up then the vacuum relief valve may be stuck open. This valve is supposed to close once the machine produces enough steam pressure.
+
##Unplug the machine and make sure it is cooled down. Remove the cover of the machine.
+
##Once the cover is removed the top of the vacuum relief valve will need to be removed. The vacuum relief valve is on top of the boiler. [[File:PRO_800_Vacuum_Relief_Valve.jpg|200px|thumbnail|center|The vacuum relief is circled in red.]] Because the vacuum relief valve is thread bonded into the boiler it will be easier to just remove the top of the valve, like shown in the photo below. This can be done with a socket wrench, or an open ended wrench. The relief valve will have two nuts, a thicker nut on top and a thinner nut on the bottom. Unscrew the thicker top nut. [[File:PRO 500 Vacuum Relief Top Removed.jpg|200px|thumbnail|center|Relief valve with top removed.]]
+
##You will be able to access the internal valve components now. The separate valve components will look like this: [[File:PRO 500 Vacuum Relief Parts Blowout.jpg|200px|thumbnail|center|Vacuum Relief Parts]]
+
##:The video below discusses what these valve components do and how to clean them. {{#ev:youtube|https://www.youtube.com/watch?v=L9P0t7__9ZM|480|center|||start=137}}
+
#The high limit switch may be tripped. The high limit switch is an internal killswitch which prevents damage to the machine caused by power surges or the machine overheating.
+
##Unplug the machine and make sure it is cooled down. Remove the cover of the machine.
+
##Once the cover is removed look at the left hand side of the machine and you will find the electrical connections for the boiler. The high limit switches are the two white cylinders with the black push button in the center. [[File:PRO 800 High Limit Reset.jpg|200px|thumbnail|center|The high-limit resets are circled in red.]]
+
##Reset the switches by pressing on the button on each switch several times. The switch will not click or signal it has been reset, but the act of pressing it several times will reset it.
+
 
+
====Poor Or No Flow From Grouphead====
+
 
+
If there is little to no flow from the grouphead then it will need to be taken apart for cleaning.
+
 
+
#Use a flathead screwdriver to pull the shower screen down and off the machine. Looking at the grouphead from below there will be a lip on the shower screen. Gently pry on this lip with the screwdriver from different angles until the shower screen comes off. The group gasket may come off with the screen.
+
#If the group gasket did not come off gently pry it out using a pick or an awl. If the gasket is hardened/worn out it will need to be replaced.
+
#Use a grouphead brush or an old tooth brush to clean brush down any dirt or coffee residues from the grouphead. Dipping the brush in a solution of hot water and backflushing powder will assist in removing residues.
+
#Soak the shower screen and filter baskets in a solution of hot water and cafiza. Rinse of the gasket with plain water to remove and grinds or coffee buildup.
+
#If this does not solve the flow issue then the machine will require professional service.
+
 
+
====No Hot Water From Tap====
+
 
+
#Check the brew function on the machine and see if water is able to flow through the machine for this function.
+
##If the brew water is not flowing either refer to the [[#No Flow At All|No Flow At All]] section of this article
+
##If the brew water flows but is not hot refer to the [[#On But Not Heating|On But Not Heating]] section of this article.
+
#Check the steam function of the machine. If you are able to draw steam then the boiler must be pressurizing and heating, because hot water is expelled from the machine by steam pressure.
+
##Remove the tip from the hot water wand and test the flow. If flow is restored then the tip needs to be cleaned and reattached.
+
##If the flow is still blocked then there may be a blockage in the hot water wand itself. Clean the wand by using a pipe brush that has synthetic or plastic bristles; metal bristles can damage the wand. Then soak the wand in a solution of hot water and backflushing powder for ten minutes. Test flow again.
+
##If there still isn't flow then there may be a blockage farther back in the hot water circuit. The machine may need to be professionally cleaned to remove the blockage.
+
#If the machine is spewing a lot of steam from the top as it is heating up then the vacuum relief valve may be stuck open. This valve is supposed to close once the machine produces enough steam pressure.
+
##Unplug the machine and make sure it is cooled down. Remove the cover of the machine.
+
##Once the cover is removed the top of the vacuum relief valve will need to be removed. The vacuum relief valve is on top of the boiler. [[File:PRO_800_Vacuum_Relief_Valve.jpg|200px|thumbnail|center|The vacuum relief is circled in red.]] Because the vacuum relief valve is thread bonded into the boiler it will be easier to just remove the top of the valve, like shown in the photo below. This can be done with a socket wrench, or an open ended wrench. The relief valve will have two nuts, a thicker nut on top and a thinner nut on the bottom. Unscrew the thicker top nut. [[File:PRO 500 Vacuum Relief Top Removed.jpg|200px|thumbnail|center|Relief valve with top removed.]]
+
##You will be able to access the internal valve components now. The separate valve components will look like this: [[File:PRO 500 Vacuum Relief Parts Blowout.jpg|200px|thumbnail|center|Vacuum Relief Parts]]
+
##:The video below discusses what these valve components do and how to clean them. {{#ev:youtube|https://www.youtube.com/watch?v=L9P0t7__9ZM|480|center|||start=137}}
+
#The high limit switch may be tripped. The high limit switch is an internal killswitch which prevents damage to the machine caused by power surges or the machine overheating.
+
##Unplug the machine and make sure it is cooled down. Remove the cover of the machine.
+
##Once the cover is removed look at the left hand side of the machine and you will find the electrical connections for the boiler. The high limit switches are the two white cylinders with the black push button in the center. [[File:PRO 800 High Limit Reset.jpg|200px|thumbnail|center|The high-limit resets are circled in red.]]
+
##Reset the switches by pressing on the button on each switch several times. The switch will not click or signal it has been reset, but the act of pressing it several times will reset it.
+
 
+
====No Flow At All====
+
 
+
{{Troubleshooting-Prosumer-No-Flow-At-All
+
|water_supply =
+
|sensor_instr =
+
|pump_instr  =
+
|valve_instr  =
+
 
}}
 
}}
 
+
----
 
+
===Steam Tip Compatibility===
===Machine Is Leaking===
+
{{Content-Columns
 
+
|column_1 =  
{{Troubleshooting-Prosumer-Bad-Gasket
+
: There are several different steam tips for ECM and its sister brand Profitec, some of which are interchangeable and others not. Consult  this comprehensive document on the topic for more information.
|gasket_instr =  
+
|column_2 =
 +
[[File:ECM_and_Profitec_Steam_Tip_Compatibility.pdf|center|link=https://wiki.wholelattelove.com/File:ECM_and_Profitec_Steam_Tip_Compatibility.pdf]]
 +
|media_caption =
 +
Steam Tip Compatibility
 
}}
 
}}
  
{{Troubleshooting-Prosumer-E61-Leak
+
[[Category:Profitec]]
|lever_style              =
+
|lever_leak_instr        =
+
|top_valve_leak_instr    =
+
|bottom_valve_leak_instr  =
+
|E61_group_cleaning_instr =
+
|E61_attach_instr        =
+
}}
+
 
+
{{Troubleshooting-Prosumer-Bottom-Leak
+
|water_source      =
+
|tube_reservoir    =
+
|level_probe_instr =
+
|drain_line        =
+
}}
+
+
{{Troubleshooting-Prosumer-Top-Steaming
+
|vacuum_cleaning_instr =
+
|vacuum_replace_link  =
+
|steam_adjust_style    =
+
|pstat_adjust_instr    =
+
|relief_stuck_instr    =
+
}}
+
 
+
{{Troubleshooting-Prosumer-Wand-Leak
+
|knob_instr        =
+
|descalable        =
+
|valve_rep_instr    =
+
|tip_instr          =
+
|ball_joint_instr  =
+
|valve_attach_instr =
+
}}
+
 
+
===Machine Not Heating Or Powering On===
+
 
+
{{Troubleshooting-Prosumer-No-Power}}
+
 
+
{{Troubleshooting-Prosumer-Brew-Cold
+
|temp_adjust_style    =
+
|pid_adjust_instr      =
+
|pstat_adjust_instr    =
+
|hls_instr            =
+
|element_testing_instr =
+
}}
+
 
+
{{Troubleshooting-Prosumer-Steam-Cold
+
|steam_test_instr      =
+
|temp_adjust_style    =
+
|pid_adjust_instr      =
+
|pstat_adjust_instr    =
+
|hls_instr            =
+
|element_testing_instr =
+
}}
+
 
+
{{Troubleshooting-Prosumer-No-Heat
+
|tank_instructions =
+
|dual_boiler      =
+
|hls_reset_instr  =
+
}}
+
+
===Portafilter Handle Not Fitting On Machine===
+
 
+
{{Troubleshooting-Prosumer-Portafilter}}
+
 
+
==Diagrams & Manuals==
+
 
+
{{Support-Documents
+
|table_style        =
+
|title              =
+
|electrical_diagram =
+
|hydraulic_diagram  =
+
|machine_manual    =
+
|parts_diagram      =
+
|service_manual    =
+
|startup_guide      =
+
}}
+
 
+
==Specifications==
+
 
+
{{Specifications-Prosumer
+
|basic_specs              =
+
|width                    =
+
|height                  =
+
|depth                    =
+
|weight                  =
+
|watts                    =
+
|volts                    =
+
 
+
|housing                  =
+
|housing_material        =
+
|drip_tray_material      =
+
|drip_tray_cover_material =
+
|drip_tray_capacity      =
+
|power_cord_length        =
+
 
+
|cup_height              =
+
|max_cup_height          =
+
 
+
|frothing                =
+
|wand_material            =
+
|wand_style              =
+
|wand_movement            =
+
|usable_length            =
+
|height_off_counter      =
+
|number_of_holes          =
+
|no_burn_wand            =
+
|optional_tips            =
+
 
+
|water_source            =
+
|source_type              =
+
|reservoir_capacity      =
+
|reservoir_material      =
+
|reservoir_removable      =
+
 
+
|controls                =
+
|control_type            =
+
|display_type            =
+
|temp_control            =
+
|pre_infusion            =
+
|low_water_warning        =
+
|energy_saving            =
+
|pressure_gauges          =
+
|steam_control            =
+
|brew_temp_display        =
+
 
+
|cup_warmer              =
+
|warmer_material          =
+
|warmer_size              =
+
|warmer_type              =
+
 
+
|portafilter              =
+
|portafilter_material    =
+
|portafilter_type        =
+
|quantity_included        =
+
|portafilter_weight      =
+
|portafilter_diameter    =
+
|commercial_baskets      =
+
|pressurized_baskets      =
+
|pod_compatibility        =
+
|bottomless_portafilter  =
+
|tamper_size              =
+
 
+
|brew_group              =
+
|group_material          =
+
|group_type              =
+
|preheat                  =
+
|solenoid                =
+
|capsule_friendly        =
+
|back_flushable          =
+
 
+
|boiler_data              =
+
|num_boilers              =
+
|brew_steam_simultaneous  =
+
 
+
|brew_boiler              =
+
|brew_boiler_type        =
+
|brew_boiler_wattage      =
+
|brew_boiler_volume      =
+
|brew_boiler_material    =
+
|brew_boiler_orientation  =
+
|brew_element_location    =
+
|brew_boiler_autofill    =
+
|brew_boiler_insulated    =
+
 
+
|steam_boiler            =
+
|steam_boiler_type        =
+
|steam_boiler_wattage    =
+
|steam_boiler_volume      =
+
|steam_boiler_material    =
+
|steam_boiler_orientation =
+
|steam_element_location  =
+
|steam_vacuum_relief      =
+
|steam_boiler_insulated  =
+
 
+
|pump_data                =
+
|pump_type                =
+
|pump_wattage            =
+
|pump_pressure            =
+
|pump_pressure_adjust    =
+
|pump_deairator          =
+
|pump_self_prime          =
+
 
+
|performance              =
+
|heat_up                  =
+
|recommended_heat_up      =
+
|steam_time_8            =
+
|hot_water_temp_8        =
+
|hot_water_time_8        =
+
|hot_water_recovery      =
+
|brew_sound_level        =
+
 
+
|details                  =
+
|manufacture_country      =
+
|nsf_certified            =
+
|recommended_application  =
+
}}
+
+
<!-- Categories -->
+

Latest revision as of 07:07, 23 August 2019

Profitec Pro 800

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Install It

  1. Find a swanky spot in your home for your new machine to live, preferably where the morning sun can strike the mirror-finished housing so you can fully appreciate the bright idea that is your purchase.
  2. Get the power cord and the accessories out of the box.
  3. Plug the machine directly into an outlet. Don't plug it into surge protectors, extension cords, or timers.
  4. Fill the water tank.

Get it Good & Hot

It's time to get heated.

  1. Turn on the machine.
  2. Lock the portafilter into the group head.
  3. Wait 30 minutes.
  4. Take this time to start reading up on how to brew and froth below, if this is your first machine or you're new to pulling shots.
Heating Prosumer Image.jpg



Get a Handle on your Tamp

  1. Level off the grounds in your portafilter
  2. Keep your tamper level with the basket
  3. Apply consistent force downward, evenly, and level with the portafilter
    • 30 lbs. of pressure is a good rule-of-thumb to follow for beginners
Wiki-YT-HowToTampEspresso.jpg

How To: How Do You Tamp for Espresso?



Brew Better

  1. Lock the portafilter into the brew group.
  2. Lift the brew lever all the way up.
    • Aim for 2 to 2.5 oz. in about 25 seconds.
  3. Drink your shot to test.
  4. Repeat until properly motivated to get work done.


The big secret to finding that exact flavor you're after, that big punch-in-the-mouth feel, is dialing in your grind. For a basic rule-of-thumb, a coarser grind makes for a lighter, fluffier coffee, and a finer grind makes for a more intense, flavorful espresso. Check out the video on the right for more info.

Wiki-YT-BasicEspressoTechnique-DialingGrindSize.jpg

How To: Basic Espresso Technique - Dialing in Grind Size



Brew the Best You Can Brew

For more control, you'll want to know about how brew ratios and weighing your shots can help you keep a recipe so you can repeat your favorite results. Brew rations and weighing take all the guesswork out of the process so you always know what you're going to get.

Wiki-YT-HowToBasicRatiosAndWeight.jpg

How To: Basic Espresso Technique - Brew Ratios & Weight



Get Frothing

If you like cappuccinos, lattes, Flat Whites, and other milk drinks, you're gonna need to know how to froth.

Wiki-YT-MilkFrothingforBeginners.jpg

Milk Frothing for Beginners



Froth Better

For a few quick tips to improve your frothing technique, check out the video on the right. You'll learn a few tricks to make your drinks even better.

Wiki-YT-5BasicTipsForFrothingMilk.jpg

Quick Tip: Five Basic Tips for Frothing Milk



Frothing and Habits to Avoid

Frothing can be a delicate process. There's a number of mistakes you can make that really bring down the quality of your drinks. Check out the video on the right to learn some easy things you can avoid going forward.

Wiki-YT-6CommonMilkFrothingMistakes.jpg

Quick Tip: Six Common Milk Frothing Mistakes



Steam & the Heating Sweet Spot

The literal sweet spot for steaming milk falls between 140°F and 155°F, with smaller drinks on the lower end and larger drinks on the higher end. A quick rule-of-thumb we follow is to steam just until the frothing pitcher becomes a little too hot to hold comfortably.

Wiki-YT-WhatIsTheBestTempForLatteMilk.jpg

What is the Best Temperature for Latte Milk?



Steam with Thermometers

If you're using a thermometer, you'll want to learn about lag time and how to read a frothing thermometer to correctly gauge the steaming process.

Wiki-YT-HowToUseAThermometer.jpg

How to Use a Thermometer When Frothing Milk for Latte and Cappuccino




Steam Tip Compatibility

There are several different steam tips for ECM and its sister brand Profitec, some of which are interchangeable and others not. Consult this comprehensive document on the topic for more information.
ECM and Profitec Steam Tip Compatibility.pdf

Steam Tip Compatibility