View source for Whole Latte Love Support Library:Privacy policy


== Privacy Policy ==

This Privacy Policy covers wholelattelove.com's treatment of personally identifiable information that we collect when you are on the wholelattelove.com site and its subdomains.

=== Information Collection & Use ===
Whole Latte Love collects personally identifiable information when you register for an account and when you use certain products or services. When you register with Whole Latte Love, we will ask for your name, address and e-mail address. Whole Latte Love uses this information for two general purposes: To fulfill your requests for certain products and services and to customize the advertising and content you see through the following methods:

=== Electronic Marketing ===
Email addresses provided to us are not sold or shared with any other companies. This and all other information shared with Whole Latte Love is used solely by Whole Latte Love.  When you sign up for an account or place an order with Whole Latte Love, you have the opportunity to enroll your email address in the Whole Latte Love Newsletter Database.  The newsletter, depending on the interval selected, may be sent as frequently as several times a week and as infrequently as once a month.  It offers coupon codes, sale items and announcements, feature products, and informative articles.  You may unsubscribe from these newsletters at any time and for any reason.  Simply click on the unsubscribe button, found at the bottom of the newsletter, if you do not wish receive future newsletters.

=== Email-Exclusive Offers ==
Due to ever changing spam and privacy filters, please be aware that email communications, sent from WholeLatteLove, may end up in your junk mail or spam mail folders. So, when you are expecting e-mail from us, don't forget to check these folders. To ensure you receive our exclusive offers, add our email address to your address book. Email addresses are not sold or shared with other companies. They are used solely by Whole Latte Love.

=== Dynamic Remarketing ===
When you browse our site or perform actions such as adding or removing items from your shopping cart, we endeavor to keep track of that selection for you even if you lose your internet connection, click away from the page, or move away from the website by using server-side session caching (where available) and client-side cookies to identify browser sessions.  This session information may also be used in concert with our advertising infrastructure to enable dynamic on-line advertisements featuring these (or related) item on ads across the internet.

=== Information Sharing & Disclosure ===
Whole Latte Love will not sell or rent your personally identifiable information. Whole Latte Love will send personally identifiable information about you to other companies or people only when: (1) We have your consent to share the information. (2) We need to share your information to provide the product or service you have requested. (3) We need to send the information to companies who work on our behalf to provide a product or service to you. Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us. (4) We're required to respond to subpoenas, court orders or legal process.

=== Changes to Policy Page ===
Whole Latte Love may amend this policy from time to time. If we make any substantial changes in the way we use your personal information, we will notify you by posting a prominent announcement on our pages.

=== Questions & Suggestions ===
If you have questions or suggestions, please contact us and share them.

== Security Policy ==
Ensuring the security and protection of your personal information is important to us. When you choose to purchase from Whole Latte Love, you will be taken to a secure web page to enter credit card information to complete the purchase.  While a credit card may be required in order to place and complete an order, all information is submitted securely to our credit card processor and no sensitive cardholder data is retained on or within the client or our servers.  Should you opt to save your payment information for future re-use, a reusable payment token will be generated by our payment processor for submission in lieu of cardholder data.  Should you wish to deactivate or disable the ability to place orders using this token, you may do so from within the your Whole Latte Love user account management control panel.

Whole Latte Love mandates the use of uses 128-bit (or better) SSL encryption. SSL technology encodes information as it is being sent over the Internet, helping to ensure that the information transmitted remains confidential.

SSL technology requires the use of compatible browsers, which allow you to communicate with our website in a protected session by encrypting information that flows between you and the site. Internet Explorer browser versions prior to 3.02 and Netscape browser versions prior to 4.02 are not capable of 128-bit encryption. We recommend you use the latest browser versions available.