Gaggia Titanium

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The Gaggia Titanium is a super-automatic espresso machine that features a steel chasis.

Gaggia Titanium
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Manufacturer: Gaggia
Model Name: Titanium
Model Number: 90500
Type: Super-Automatic
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Machine Set-Up/New Users

There are some key differences in how Super-Automatic machines work in comparison to semi-automatic/manual units to be aware of before the first use. Having a working knowledge of the machine before using it will help ensure a satisfying experience, increase the longevity of the unit, and prevent possible issues/damage that can result from misuse. This information in this section will cover machine set up and basic use. To start, the video below provides five useful tips to help you understand your super-automatic machine:

Bean Compatibility

Before going into the set up of the machine it's best to review this topic because of its importance. The most important thing to understand about Super-Automatic machines is that they do not accept oily, caramelized, or flavored beans. The video below discusses what beans are compatible, and what beans are not:

First Time Use

The machine manual provides a thorough walk-through of the set-up of the unit, but there's so much information it can be mystifying. In this section we will walk you through the most important points of the machine setup.

Initial Setup/Priming

  1. First, make sure all of the components are fully inserted into the machine.
  2. Plug the machine directly into an outlet. Because this is a high power unit it should not be plugged into surge protectors, extension cords, or timers. The cord of the machine can be removed from the machine itself. Please make sure the cord is secure on the end attached to the machine.
  3. Fill the water tank and firmly reinsert it.
  4. Power the unit on. The machine should now go through an initial start-up/priming cycle. If the machine does not complete the priming cycle successfully make sure the tank is firmly inserted. If the machine continues not to prime, or displays the message "ventilate" then the machine may need to be force primed. The video below describes how to force prime the unit:
  5. Once the machine has completed the automatic priming you will want to manually prime the unit to ensure the system is properly filled with water. To do this activate the machine's hot water function and pull 3-4 oz. of liquid through. The machine should now be fully primed, proceed to the next section.

Beans/Grinder Set-Up

After the machine has been successfully primed it is important to set the grinder for initial use. The grinder fineness setting should only be adjusted while the grinder is running if it is being adjusted in the finer direction. The finer direction is indicated by lower numbers.

  1. For initial use the grinder should be set to the coarsest grind setting, which will be the largest number on the grinder knob. Once the dial is set you can add the beans in; make sure to only add dry beans as prescribed in the Bean Compatibility section.
  2. Set the aroma to the maximum setting using the aroma adjustment knob. This increases how much the grinder grinds each time. This will help the grinder mechanism fill with beans/grounds faster for the next step. The dial ranges from minus to plus. Plus will be the maximum aroma.
  3. Next choose one of the brewing options. The first few shots of the machine may come out watery/weak -- this is to be expected since the beans need to feed into the grinder, and the bypass chamber needs to fill. Depending on the machine/type of bean used it can take up to 5-10 attempts.
  4. Once shots are pouring through consistently then settings can be adjusted. Adjustments are covered in the next section.

Drink Adjustment

The machine is now ready to brew for drinks, but the startup settings may not match the drink you are trying to brew. For the demonstration purposes this section will walk through brewing a single shot espresso from the machine.

  1. Set the aroma knob all the way to the plus position. This full aroma setting is typically best for espresso extraction, but can be lowered if the coffee is too strong.
  2. Adjust the fineness dial down to the 4 to 8 range, which is a very fine espresso grind. This adjustment must be done while the grinder is running. In order to do this press one of the brewing functions to activate the grinder. When you hear the grinder activate the knob can be turned. Turn the knob gradually to prevent jamming. Do not adjust the grinder below a 4. Especially on a new unit the burrs are not worn in, and anything less than a 4 risks the burrs coming into contact with each other. This can lead to clogging/damage.
  3. Most Super-Automatic machines come programmed to 1.5-2 oz. for the espresso option despite being single shot machines. For best results we suggest reprogramming the shot size to 1 oz. Shot sizes can be easily reprogrammed on this unit by pressing and holding the drink button you would like to reprogram. Hold the button for at least 5 seconds until the grinder activates and then let go. Use a measuring device to measure the liquid volume being dispensed. Once you have 1 oz. in the measuring device press the same brew option to stop the brewing and save the new amount.
  4. After an adjustment to the grind size is made it will typically take 3-4 shots for the machine to completely clear out the old grind size and reflect the adjustments made.
  5. The video below discusses how to adjust for other types of drinks. The general rule of thumb is that the more liquid volume passed through the grinds the coarser the grind should be set in order to get a balanced extraction.

Puck Consistency

A large misconception is that super-automatic machines should have a dry coffee puck after the machine is finished brewing. While this is true of other styles of espresso machine, this is not true of a super-automatic unit. Super-automatic machines utilize heat and pressure as part of the brewing process, which is key to espresso brewing. The machine achieves this through a device called a brew unit. The brew unit uses a similar but different brewing process to a semi-automatic or prosumer style machine. As a result the pucks will not always come out firm and dry. They may come out muddy or broken. This is perfectly normal; the machine will still produce a good extraction that contains crema and tastes good.

Bypass Doser

If you plan on using the bypass doser function on the machine to brew with pre-ground coffee there are a few things to consider for the best brewing experience:

  1. The bypass doser will only accept 8-9 grams of coffee at a time. The scoop that comes with the machine is merely for transferring coffee grinds, it is not a measurement tool. To prevent overfilling the bypass doser we suggest using a level scoop, and then taking a large pinch out of it. A little bit less than a full scoop is the perfect amount.
  2. Make sure to use the aroma button to activate the preground mode before beginning the brew, otherwise the machine will also grind coffee, which will result in too much coffee going into the brew unit and the machine will abort the brew.
  3. If the coffee is ground too coarsely the resulting shot is going to taste sour, weak or watery. Coarsely ground coffee also does not compact well, so the machine may dump the coffee if the grind is to coarse. Coffee ground for espresso should be slightly finer than table sugar or sand.
  4. Alternatively it is also possible to have coffee that is ground too fine. Extremely fine grinds can result in little or no flow from the machine, and very bitter shots. Coffee that is ground too finely can cause blockages in the system that can only be resolved through deep cleaning or a repair.

Do not add whole beans, or entire bags of preground coffee into this chamber. It can cause irreversible damage to the machine's brewing assembly.

One useful trick the the bypass function allows for is that you can do a quick rinse of the brew circuit by simply running a bypass cycle and not adding any preground coffee. This will let plain water flow through the brew circuit which will remove old coffee flavors, oils, and grounds. You may want to do this if you've recently switched beans to remove some of the old flavors.

Brew Unit/Pump Noises

When Super-Automatic machines are in operation the brew unit will make a few different noises which are normal. The brew unit will make several loud clicking noises through the duration of the brewing cycle. These loud clicking noises are perfectly normal and will not harm the machine. The brew unit function is monitored by sensors to prevent it from being overloaded, so it cannot break itself apart.

The brew unit can also make squeaking noises during its operation. The squeaking could be from o-rings sealing on the brew unit, or the brew unit parts sliding along the tracks. If you are hearing more squeaking than normal it may be a sign that the brew unit needs to be cleaned and lubricated. Some squeaking is also normal on very new units as there are o-rings/seals that need some time to wear in.

When the pump of the machine activated for brewing, refilling, and hot water dispensing it is going to make a loud humming noise. The machine utilizes a vibration style pump. This style pump produces high pressures despite being compact. The pump achieves this through rapid vibration of internal parts, which produces a loud humming noise.

The Titanium in particular will make three loud snapping noises after the machine finishes grinding. This is the machine's dosing mechanism weighing out the coffee for the shot, and is normal.

Cleaning & Maintenance

Proper machine maintenance is critical to proper machine functionality. Most machine failures are caused by a lack of cleaning and maintenance. This is vital, as many manufacturer warranties do not cover cleaning/maintenance related breakdowns. To avoid this, it is imperative to keep a regular maintenance schedule. Consult pp. 36-53 in your machine manual for fully detailed cleaning procedures, including descaling, carafe cleaning, and brew group cleaning, as well as the recommended products for machine maintenance. Listed below is a suggested maintenance rundown for most super-automatic espresso machines:

Machine Maintenance

Descaling

Descaling the machine should be done on a bimonthly basis using the product recommended by the manufacturer. Descaling is still required even if reverse osmosis, distilled, or zero water is being used. Refer to your machine manual for specific instructions for this unit.

Brew Unit

The brew unit of the machine should be removed on a weekly basis and rinsed off with cold water. Cold water must be used because hot water can wash away the lubricant that coats the moving parts of the brew unit. It is also important to use plain water; detergents and soaps should not be used. While the brew unit is removed, the brew unit chamber should be wiped down with a moist cloth to remove excess grounds and coffee residues.

Your machine features a brew unit cleaning cycle. This should be done on a monthly basis; refer to your manual for instructions on how to run one.

A complete disassembly, cleaning, and lubrication of the brew unit should be done every 500 cups or every 6 months, whichever comes first. A food safe silicone-based lubricant should be used, such as food grade Petrol-Gel.

Steam Wand Cleaning

Steam wands and nozzle attachments should be cleaned daily, after the machine is finished for the day. Milk residues quickly build up in steam wands and frothing nozzles, so it is important to keep these clean to prevent blockages from forming.

Spout Cleaning

The spout should be cleaned on a biweekly basis to prevent coffee residues from building up and to prevent wear on the spout assembly. Instructions for cleaning the spout assembly can be found below:

Spout Cleaning Instructions

Recommended Cleaning Products

The best descaling product for this machine is Durgol Swiss Espresso Descaler. The suggested tablets for running brew unit cleaning cycles are the Gaggia Coffee Clean Tablets or Urnex Full Circle Espresso Machine Cleaning Tablets.


Troubleshooting

No Crema or Bad Tasting Shots

Typically, issues with crema or the flavor of the shot do not indicate a malfunction of the machine. Instead, this indicates that an adjustment needs to be made in the brewing process or that different beans need to be used.


The type of bean that is being used is particularly important for super-automatic machines, because the built in burr grinders only accept certain types of beans. Another consideration is the roast of the bean, which greatly influences how much crema can be produced, as well as the flavor of the shot. Super-automatic machines are not compatible with oily, caramelized, or flavored beans. Properly stored and recently roasted beans are best. You can find more information on why bean selection and storage is important for super-automatic machines by watching the video below.

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5 Things New Super Automatic Espresso Machine Owners Should Know



Appropriately adjusting the grinder is also important. Poor shots can also be the result of incorrect grind settings.

  1. If the shot is too bitter:
    1. The grind is set too fine. Try adjusting the grind to a coarser setting, typically indicated by a large dot symbol or higher number.
    2. If applicable, the aroma setting is set too high. Lower the aroma setting so that less coffee is ground per shot.
    3. The beans being used are over-roasted, and a lighter roast is needed.
  2. If the shot is too sour or weak tasting:
    1. The grind is set too coarse. Try adjusting the grind to a finer setting, indicated by a lower number. Whenever moving the grind to a finer setting it is important to make minor adjustments, and to only adjust the grinder while in operation.
  3. If there is little crema:
    1. The beans are probably stale and fresher beans need to be used.
    2. The grind setting does not match the drink that is being made. Smaller drinks such as an espresso require finer grind size; larger drinks such as a longo require a coarser grind.
    3. Oily or dark roasted beans are being used. These beans are not compatible with the unit, and are not suitable for espresso brewing. The oils and chemicals that are needed to produce a rich crema have been roasted out of the bean. Switch to a drier/lighter roast.
  4. Keep the machine properly cleaned and maintained for good tasting shots. Your grinder may need to be cleaned or calibrated, or you may need to descale your machine to remove any unwanted residues or flavors.


Difficulty Frothing

As with brewing, frothing is highly dependent on technique. If the machine is producing steam then an adjustment to technique may need to be made. Frothing is very sensitive to technique, so there is a steep learning curve. The video below shows proper frothing technique:

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How to Froth with a Pannarello Wand



There are also common frothing mistakes which are made that will result in poor or no froth. The video below identifies these mistakes and shows how to correct them:

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Quick Tip: Six Common Milk Frothing Mistakes



This machine also utilizes a special nozzle attachment called a pannarello. The pannarello nozzle needs to be regularly cleaned and properly attached to the machine in order to function. The video below reviews how to attach the pannarello properly. When disassembling the pannarello please make sure all of the separate pieces shown in the video are present. The pannarello should be taken apart frequently and the separate parts should be soaked in some hot water to help remove any built-up milk residues.

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How to Attach a Pannarello Wand



Inside the tube of the pannarello nozzle there should be a plastic insert which must be present in order for this nozzle attachment to work. If this insert is missing or improperly inserted the machine will not be able to create froth. Please check the position of this insert as shown in this troubleshooting document:


Alternatively you can try frothing on the machine without the pannarello attachment. The naked wand can also produce a tight microfoam, and is preferred by some users. The major disadvantage of frothing with the naked wand is that it reduces the length of the steam wand by several inches.

ALL MODELS Pannarello No Froth Fix.pdf



Flow Issues

The first place to start with any flow issue is cleaning the machine. Before going through these steps please make sure the machine is cleaned according to the Cleaning & Maintenance section of this article.

Poor Or No Flow Or E05 Error

If you are not able to get water to flow through the machine at all, or if the machine displays an E05 code, then something is blocking water flow through the machine. This issue typically indicates the machine is not being cleaned on a regular basis. Review the cleaning & maintenance rundown for this machine, and make sure maintenance is done at least as often as is suggested with the recommended product. Once flow is restored, even if it is minimal flow, a descaling should be done immediately.

  1. The water tank is not seating properly. Please remove the tank and reinsert it firmly. Make sure there are no beans or debris beneath the water tank preventing it from seating flush with the machine.
  2. Debris has been drawn into the system from the water tank. This kind of debris can get lodged in valves/water circuits and cause flow issues.
  3. If you have been able to restore some flow to the brew circuit, a brew unit cleaning cycle should be completed. The process can be found on pp. 49 of the machine manual.
  • The machine may require a manual prime.


No Flow From Steam Wand

Once the flow issue has been resolved the machine should be immediately descaled with the recommended product. Flow issues and blockages are typically due to lack of maintenance or excessive scale buildup.

  1. First remove any attachments on the wand and set the machine to hot water mode.
  2. Once the pump is activated turn the steam knob to the steaming position. The pump will start to vibrate and hot water should begin to flow through the wand.
    1. If hot water does flow through the wand stop the machine from dispensing hot water and switch the wand to steam mode to test for flow. There may have been a piece of debris in the steam wand blocking the flow of water.
    2. If water does not flow through the wand then there may be a more severe blockage. Proceed to the next step.
  3. Soak the wand in a mixture of descaler and hot water. Test flow using the hot water function again.
  4. Use a pipe cleaner to manually clean the inside of the wand. Only use a pipe cleaner with synthetic or plastic bristles; do not use one with metal bristles as it can damage the wand. Test the flow again.
  5. If none of these cleanings have resolve the behavior then there is an internal blockage, or the steam thermostat has failed. The machine will require a repair.

Reduced Or No Flow During Brewing

  1. If there is no flow while brewing specifically, then something is blocked along the brew circuit. Begin by running a descale of the machine using the recommended product. Scale buildup is the most common cause of flow issues. Descaling will most likely resolve the issue.
  2. If the machine is set to a really fine grind, the grinds can block the flow. Set the grind to a coarser setting and see if flow is restored. Leave the grind on the coarse setting for the remainder of flow testing.
  3. There may be an issue with the brew unit.
    1. First remove the unit and rinse it off with cold water. Do not use any sort of detergent or soap to rinse it off or necessary lubricant will be removed.
    2. Wipe down the brew unit chamber with a damp cloth to remove any leftover grounds. A microfiber cloth is best, to prevent any cloth fibers from remaining behind.
    3. Clean the check-valve.Instructions to follow can be found here.
    4. Reinsert the brew unit and test for flow.
  4. This machine allows beverage length to be reprogrammed. Make sure it isn't set to the minimum brew length. If the machine is programmed to the minimum beverage length the machine may not dispense any coffee, or it may only dispense a few drops. Try reprogramming the machine to a longer length drink to see if it resolves the no flow issue.
  5. Check the brew unit to make sure it is lining up with the spout assembly and connecting with the spout assembly properly.
  6. If you are noticing a lot of brewed coffee or coffee sprayed inside the brew unit chamber then the brew unit o-ring may be damaged or out of place.
    1. Remove the brew unit and inspect the large red o-ring attached to the tamping assembly. Make sure it is clean, properly positioned, and not damaged.
    2. If the o-ring is broken or damaged it should be replaced. A brew unit o-ring can be purchased here.
  7. Your machine features an e-plus dial which may be blocked. Try brewing a shot and while the pump is activated turn the e-plus dial back and forth. This may clear up the blockage and restore flow. E-plus dial is pictured right.
  8. The dispensing spout may be blocked. Try very gently cleaning the dispensing spout holes with a toothpick to remove any blockages.


Have Flow But Getting No Flow Error

In some situations, you will be able to get flow through the machine for all functions, but the machine thinks there is no water flowing through. There is a device in the machine called a flow meter, and it tells the machine when water is flowing through or not. The device operates by having small fan-like blades spin when water passes through it. If those blades get stuck from excessive scale buildup or debris, then they will not spin. As a result, even though water is flowing through the machine, you will get a flow error.

If your machine uses a water filter, temporarily remove it from the water tank and add the recommended descaling product to the water tank. The descaler needs to work its way into the system to start dissolving the scale buildup in the flow meter. You may have to keep restarting the machine so that it can keep attempting to prime, which will draw the descaler/water solution into the system. If at any point you are able to clear the flow message then you will want to do an immediate descale of the machine. After you have descaled, run 4-5 tanks of plain water through the hot water function for the wand in order to ensure the system is completely free of debris.

Ventilate Message Won't Clear

If the machine keeps giving a ventilate error it could be from significant scale buildup inside the machine, or a vapor lock in the pump. The video below will show you how to clear the ventilate message if the pump is vapor locked.


Machine Is Leaking

From The Bottom

  1. Check the internal drip tray and make sure it is not overfilling. If the drip tray full indicator came on, and the trip tray was removed and reinserted but never emptied, it will reset the machine sensor and possibly result in the tray overflowing.
  2. If the machine only leaks while the water tank is attached, but is properly inserted, then the intake line may be broken or disconnected. This will require a repair.
  3. If leaking only occurs while the machine's pump is activated then the drain area of the machine may be blocked. The drain area relieves excess water from the brewing process and should be cleaned regularly. Use these instructions to clean the drain area.
    If this does not resolve the leaking, then the leaking may be coming from an internal component and the machine should be repaired.

From The Back

  1. The leaking is coming from the water tank. If the water tank is not positioned properly it can cause water to continuously drain from the tank, even while the machine is turned off. This happens when the water tank is inserted far enough to open the release valve, but not far enough to seal with the intake line. This water can leak out from the water tank and end up on the bottom of the machine. This particular issue is usually indicated by lots of clear water leaking between the tank and the machine, and then leaking down the back side of the machine.
    1. Remove the water tank and make sure there isn't anything, such as coffee beans, which could be blocking the tank from seating properly.
    2. Firmly reinsert the tank into the machine and press firmly on it to make sure it creates a good seal with the intake line.
  2. The grommet which seals the tank to the intake line is broken, dirty, or out of place. Remove the grommet, clean it off and inspect it for damage, and then reseat it into the machine. If reseating the grommet does not fix the leak then the grommet will need to be replaced. This document explains how to access the grommet and replace it.

From The Wand

If the steam wand is leaking while the machine is on and/or brewing, the steam valve is open inside the machine. It is likely that scale has built up inside the valve, and the buildup is holding the valve open. Try the following to resolve the leak:

  1. First begin by descaling the machine using the recommended descaling product.
  2. After descaling flush 4-5 tanks of plain water through the system using the hot water function for the steam wand. This will ensure any debris or scale buildup the descaling loosened is fully removed.
  3. If this does not work then the machine should be sent in for repair since the steam valve may need to be replaced.


Machine Not Heating Or Powering On

No Power

  1. Make sure the machine is plugged into an appropriate power source.
    1. Do not use the machine on a surge protector. This machine has a high power draw, more than a typical kitchen appliance such as a refrigerator or a microwave. Surge protectors are typically not rated to handle the amperage this machine requires.
    2. Make sure the power cord is firmly inserted into the power socket on the machine.
    3. Try using the machine on a different outlet, and make sure the machine is the only appliance plugged into that outlet.
    4. Try testing another appliance on the same outlet.
  2. Make sure the power switches are functioning properly and not broken. If the machine isn't powering on try pressing and holding the power button in the on position to see if the machine turns on. If you are able to power the machine on this way then the power switch needs to be replaced.
  3. If the machine recently had a leak, had water spilled on it, or any other exposure to moisture then the machine may be shorting out. Try letting the machine sit unplugged for 48 hours to make sure there isn't a short caused by moisture.


No Or Little Steam

  1. If you are getting no or little steam then there may just be a blockage in the steam circuit. Do the cleanings suggested in the section of this article which discusses steam wand blockages.
  2. Check the steam knob to make sure it is correctly positioned. If the knob spins in place and doesn't reach a stopping point then the knob may be broken, or something is disconnected in the steam valve assembly.
  3. Make sure to give the machine sufficient time to heat up. Even a machine that uses a rapid steam boiler will still take thirty seconds to a minute to be fully heated.
  4. Make sure that you are purging the steam line before frothing. Purging is an important process for any machine that has a steam wand. Since the steam leaving the boiler hits the cold room temperature wand it is going to condense back into water. Wait until there is mostly steam coming out of the wand and then close the knob. You are now ready to steam with the machine now that the line has been purged.
  5. If the cleanings haven't worked and there is still no steam then the machine may have a bad thermostat and it will require a repair.

Cold Shots or E14 Error

  1. If the machine is producing shots that are hot, but you would like them to be hotter, check the beverage programming menu. Make sure all of the drinks are set to brew at the highest temperature.
  2. Make sure you are using a preheated cup. Ceramic cups will sap a lot of heat from the shot resulting in a colder shot. Preheating the cups using the machine's hot water function will allow the cup a great deal more heat. Alternatively, you can brew into a paper, styrofoam, or other well insulated cup. This video explains the importance of a pre-heated cup during espresso brewing:
  3. If the shots are completely cold, or the machine is displaying an E14 error code, then there is a thermostat issue. Try restarting the machine to resolve the issue. If the error code continues to appear, then the thermostat is damaged and the machine will need to be repaired.
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Brew Temperature Comparison: Pre-heated vs. Room Temp Espresso Cups



Steaming Issues

Loose Steam Wand

If the steam wand is loose and falls down easily when raised then there is just a loose clip in the machine that needs to be tightened. The video below shows how to fix this.

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How To Fix a Loose Steam Wand on a Gaggia Titanium



Steam Won't Activate, Steam Knob Loose or Spinning

If your machine won't activate the steam or hot water functions when you turn the knob then the knob is probably misaligned. The video below shows how to get the knob correctly positioned again. This video will also help fix knobs that spin in place without stopping, or knobs that feel particularly loose.

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How To Fix a Gaggia Titanium Steam Knob



Too Much Steam/Milk Boiling

If you think your wand is producing too much steam, or your milk looks like it is boiling, then you may need to make an adjustment to your frothing technique. Boiling milk, or milk that is getting to hot before frothing is completed is an indication that incorrect frothing technique is being used. Review the section of this article that addresses frothing difficulties for more information.

If you have tried adjusting your technique and the wand still appears to be producing too much steam, then a steam test should be completed.
Steam Test Instructions

If the machine is within the specified steam test range, then the machine is producing the correct amount of steam and an adjustment to frothing technique is necessary. Using a carafe that is chilled in a freezer before frothing is helpful for keeping the milk cooler for longer, allowing for more time to froth before the milk begins to scald.



Brew Unit Blocked Or Stuck

The machine is sensing that the brew unit motor is working too hard to engage the brew unit. This is a fail-safe built into the machine to prevent itself from damaging the brew unit; the machine will stop working and display an error. This issue is typically resolved through normal maintenance.


First restart the machine to clear the error message and reset the brew unit back to the home position so that it can be removed. If the machine is in an active rinse cycle do not try to remove the brew unit. The rinse cycle must be completed before the brew unit can be removed.
  • Try running a blank bypass shot. To do this just run a normal bypass shot but do not add any coffee. You should just have plain water come out of the spouts. If the machine successfully completes this cycle then we know it's a coffee issue. Refer to the section of this article that discusses grinding issues.
  • If this happened when you were using the bypass function specifically, then you may have added too much pre-ground coffee. The machine only accepts about a maximum of 8-9 grams per shot. The scoop that comes with the machine doses more than this. To make sure you are adding the appropriate amount take one level scoop of pre-ground coffee and remove a large pinch from it. This should about about 8 grams of coffee and should work in the machine.
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How to Remove Stuck Brew Group


  • When the machine indicates that it is ready for use open the door to the brew unit chamber.
Try removing the brew unit. If the brew unit does not come out easily, do not force it out. The brew unit is stuck in an engaged position and will need to be properly reset. Forcing it out of the machine can break the brew unit and possibly cause damage other parts of the machine. Follow the instructions in the video below to reset the brew unit before moving on to the next step. If the brew unit won't reset to the home position, the motor that manipulates the brew unit may be damaged, and the machine may require a repair.
If the brew unit is easily removed then rinse it off with cold water and let it dry.
  • The brew unit will need to be cleaned and lubricated.
  • Reinsert the brew unit into the machine and try brewing a shot.

No Beans, Grinder Blocked, Or E01 Error Code

The grinder may be blocked. This typically happens if beans are being used that are not compatible with the machine. This machine does not accept oily, caramelized, or flavored beans. Use of these beans can cause permanent damage to the machine that is not covered under warranty. These beans can be identified easily. They will be shiny and feel slippery or sticky. Dry beans that are appropriate for the machine will look dull and feel rough.

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How To Clean and Calibrate a Gaggia Titanium Grinder


  1. Do the cleaning and calibration instructions in this video.
  2. After reassembling the machine according to these instructions do not add beans in. First make sure the grinder adjustment knob is set to the coarsest setting, which is the 18 setting. Make sure not to do this until the grinder assembly is fully assembly. If you set the grind coarseness to 18 while reinstalling the hopper it will throw the grinder out of calibration and the cleaning and calibration instructions will need to be done again.
  3. Add beans back into the machine. The beans must be dry, do not add oily beans back into the unit.
  4. If this clears the no beans error and shots are pulling successfully on this grind setting then you can move the grind back to the original setting. Only move the knob a few numbers at a time, and only while the grinder is running. To do this press one of the drink options to start a shot, and then when the grinder turns on make the adjustment.
  5. If this does not clear the no beans error, there is no sensor on the grinder to communicate to the control board that the machine is out of beans like on other Gaggia machines, so the issue is likely that the microswitch at the trap door is not being activate. There are a few reasons the microswitch may not be activating:
    1. The beans being used in the machine are not the correct type. If the beans are a dark roast that are shiny in appearance, the oils from the beans could be preventing the microswitch and trap door from operating properly
    2. The burrs in the grinder could be worn out or broken
    3. The trap door may be stuck
    4. The microswitch may have failed
    5. The control board may not be functioning properly
  6. To test to see whether or not the microswitch is being activated, select one of the three buttons to brew a coffee. As soon as the machine begins grinding, turn the dose knob, which goes from plus to minus to a lower (minus) setting. This will draw the trap door into the grinds that are stuck in the chute, which should activate the microswitch. If it does, then the issue is a stuck door or malfunctioning microswitch.
  7. If the machine successfully completes the brewing cycle, try performing another brewing cycle with the dosing knob still on the lower setting. If the machine successfully brews again, try increasing the dose amount. If the machine brews successfully again, the trap door was likely just stuck, and the issue is likely resolved.
  8. If the issue comes back, first try manually and thoroughly cleaning the trap door area. If this does not resolve the issue, the burrs should be replaced.

Screen Flashing

If the screen of the machine is flashing then there is a short somewhere inside the machine. If the machine experienced a leak recently, or something was spilled on the machine, it can cause the machine to short out. In any case, a flashing screen indicates that the control board or TAP card has gone bad, and a repair will be necessary.


Machine Stuck In Rinsing

There are two separate rinsing cycles on this machine. There is a short rinse cycle that occurs when the machine is starting up, but there is also a formal cleaning rinse cycle. This cleaning rinse cycle is a forced maintenance and the machine cannot exit out of this function. The only way to complete this rinse cycle is to run the full cycle, which can take anywhere from 1-2 hours depending on how well water is flowing through the machine.

While the machine is in this rinse cycle DO NOT attempt to remove any of the internal machine components. Removal of these components can damage the machine. Also do not press any buttons or turn the machine on/off. If any buttons are pressed, or the machine is cycled on/off, it will reset the current rinse cycle and then add another rinse cycle to the queue.

To avoid accidental activation of this rinse cycle be careful not to hold the water droplet button down. Please be aware that certain menu options in the machine menu will activate a rinse cycle by default.


Cracked Cover

A frequent complaint on this unit is that the faceplate is cracked. The cracks referred to appear above each button. These are actually not cracks but intentional slits in the plastic that appear on every Gaggia Titanium unit to prevent cracks from forming. Since the faceplate of the machine is curved, pressure put on it from pressing on the buttons frequently could cause a crack. The splits help redistribute the pressure to prevent that from happening.


Refill Water Tank Message Won't Clear

If the refill water tank message won't clear then there is likely an issue with the water tank magnet or water tank magnet sensor.

  1. Make sure the water tank is completely filled.
  2. The tank magnet may not be floating.
    1. Remove the water tank from the machine, keep it filled.
    2. Look at the side of the tank that normally faces the machine.
    3. At the bottom left corner of the inside of the tank will be a small chamber with a grey rectangular plastic box in it. This is the float magnet. When the tank is filled it should be floating at the top of the chamber. If it is sunk to the bottom then it will need to be replaced. A replacement float magnet can be purchased here.
  3. The tank magnet is in the wrong direction.
    1. If the tank magnet is floating but the machine still can't sense that the tank is filled then the float may be in the wrong direction.
    2. Empty the water from the tank.
    3. Remove the black rubber cap from the top of the float chamber. The cap just pulls off and pushes back on.
    4. Check to make sure the magnet is oriented correctly. The flat side of the magnet should face upwards and the side with curved edges should face downward.
    5. After the magnet is inserted in the correct direction replace the rubber cap on the float chamber, refill the water tank, and check the machine to see if it recognizes the tank is filled.
  4. The tank magnet has lost its magnetism.
    1. Take another magnet, like a refrigerator magnet, and see if it is attracted to the tank magnet.
    2. You can also use the refrigerator magnet to test the float magnet sensor. Place the refrigerator magnet on the back of the machine about where the float magnet would normally sit. If this clears the fill water tank message then the float magnet has gone bad and needs to be replaced. A replacement can be purchase here. If the machine is still not clearing the message when you do this then the float magnet sensor is broken or disconnected and the machine will need to be repaired.


Part Fell Off The Brew Unit

Older versions of the Titanium featured a splash guard on the brew unit, to reduce the amount of coffee sprayed inside the brew unit chamber. This part is removable, and is frequently mistaken for a broken part. The splash guard simply slides on and off the top of the brew unit. This part is not necessary for the function of the machine and is no longer included with new Titaniums.

Diagrams & Manuals

Gaggia Titanium
Brew Unit Parts Diagram: TITANIUM Brew Unit Parts Diagram.pdf
Electrical Diagram: TITANIUM Electrical Diagram.pdf
Hydraulic Diagram: Not Available
Machine Manual: TITANIUM Machine Manual.pdf
Parts Diagram: TITANIUM Parts Diagram.pdf
Service Manual Not Available
Startup Guide: Not Available
Gaggia Titanium Plus
Brew Unit Parts Diagram: TITANIUM PLUS Brew Unit Parts Diagram.pdf
Electrical Diagram: TITANIUM PLUS Electrical Diagram.pdf
Hydraulic Diagram: Not Available
Machine Manual: TITANIUM PLUS Machine Manual.pdf
Parts Diagram: TITANIUM PLUS Parts Diagram.pdf
Service Manual Not Available
Startup Guide: Not Available
Gaggia Titanium Office
Brew Unit Parts Diagram: TITANIUM OFFICE Brew Unit Parts Diagram.pdf
Electrical Diagram: TITANIUM OFFICE Electrical Diagram.pdf
Hydraulic Diagram: Not Available
Machine Manual: TITANIUM OFFICE Machine Manual.pdf
Parts Diagram: TITANIUM OFFICE Parts Diagram.pdf
Service Manual Not Available
Startup Guide: Not Available

Specifications

Basic Specs
Width: 11 in.
Height: 14.5 in.
Depth: 16.5 in.
Weight: 26 lbs.
Watts: 1250
Volts: 120
Housing
Housing Material: Stainless Steel/Plastic
Bean Hopper Material: Plastic
Drip Tray Material: Plastic
Drip Tray Cover Material: Stainless Steel
Drip Tray Capacity: 28 oz.
Ground Coffee Container Material: Plastic
Drain Line Adaptable: No
Spend Coffee Capacity: 15
Easy To Rotate: Yes
Tall Legs: No
Power Cord Length: 36 in.
Cup Height
Adjustable Height: Yes
Max Height: 4.8 in.
Min Height: 3.4 in.
Frothing Wand
One Touch Cappuccino: No
Material: Plastic
Wand Style: Pannarello
Movement: Articulating
Usable Length: 2.5 in.
Height Off Counter: 5 in.
Number Of Holes: 1
No Burn Wand: No
Optional Tips Or Wands: Cappuccinatore
Water Source
Reservoir or Plumbed: Reservoir
Reservoir Capacity: 60 oz.
Reservoir Material: Plastic
Reservoir Access: Back
Reservoir Removable: Yes
Water Filter: No
Water Level Visible: Yes
Controls
Adjustable Coffee Strength: Yes
Type of Controls: Push Button
Display Type: LED
Programmable Brewing: Yes
Temperature Control: Yes
Adjustable Coffee Dosage: Yes
Digital Display: Yes
Clock/Timer: Yes
Coffee Dosage Quantity: 6-9 grams
Cup Volume Control: Yes
Flow Control: No
Auto Shut Off: Yes
Bypass Doser: Yes
Pre-Infusion: Yes
Low Water Warning: Yes
Energy Saving Mode: Yes
Descale Warning: Yes
Multiple Programmability: Yes
Pressure Gauges: No
Brew Temp Display: No
Cup Warmer
Material: Aluminum
Size: 10 in. x 4 in.
Type: Active
Brew Group
Material: Plastic
Type: Automatic
Preheat: No
Removable: Yes
Self-Cleaning: Yes
Boiler Data
Number Of Boilers: 2
Brew And Steam Simultaneously: No
Rapid Steam: Yes
Brew Boiler Data
Type: Thermoblock
Wattage: 1250
Volume: Low
Material: Stainless Steel Lined Aluminum
Element Location: External
Insulated: No
Steam Boiler Data
Type: Thermoblock
Wattage: 1250
Volume: Low
Material: Stainless Steel Lined Aluminum
Element Location: External
Insulated: No
Pump Data
Type: Vibration
Max Pressure: 15 Bar
Self-Priming: Yes
Grinder Data
Number Of Grind Settings: 18
Hopper Capacity: 8.5 oz.
Burr Type: Conical
Burr Material: Stainless Steel
Freshness Lid: Yes
Performance:
Initial Heat Up: 84 s.
Recommended Heat Up: 84 s.
Brew Temp (2 oz.): 174 F°
Brew Time (2 oz.): 10 s.
Brew Temp (8 oz.): 170 F°
Time To Produce Steam: 13 s.
Time To Steam Milk (8 oz.): 98 s.
Hot Water Temp (8 oz.): 165 F°
Hot Water Time (8 oz.): 63 s.
Hot Water Recovery Time: 0 s.
Sound Level Brewing: 61 Db
Sound Level Grinding: 72 Db
Details
Maintenance Alerts: Yes
Country of Manufacture: Italy
NSF Certified: No
Recommended Application: Home